Director, Strategic Planning

Company Description

EVERSANA INTOUCH® is a global, fullservice marketing agency network serving the life sciences industry, and is the first – and only – agency network to be part of a fully integrated commercialization platform through EVERSANA®. We provide nextgeneration creative and media services, enterprise solutions and data analytics services for clients.

We get fired up when people talk about getting—and staying—healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need.

We embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.

Job Description

Acting as the voice of the customer at EVERSANA INTOUCH, the Planning Director is a strategic leaderpractitioner for assigned brands. This person is collaborative to the core and may struggle to resist the pull of an empty whiteboard. Unfazed by ambiguity, they can cut through the noise to get to the root of the issue. The Planning Director is an expert excavator when it comes to research, with a penchant for distilling data to the simplest insights. The ideal candidate understands the art + science of planning with a distinct preference of leading with data and logic first.

Ultimately, this person will influence and challenge clients and internal teams to bring about change. They will be persistent in their persuasion and passionate in their approach to inspire client and internal teams to great work.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:

• Work sidebyside with account and creative partners to crystallize client needs and business opportunities
• Utilize powerful analytical skills to rapidly synthesize large quantities of information, bring forward critical observations and insights, and ensure that strategic conclusions and opportunities are grounded in data for every stage of the problemsolving process
• Translate findings into insights to fuel strategic communication and great creative
• Answer key questions about how the customer behaves across all channels and how brands play a meaningful, influential role in their journey
• Establish solid relationships with crossfunctional subject matter experts and glean deep understanding of their roles and contributions to bring a depth of rich expertise to strategic recommendations
• Develop and articulate strategies that inspire innovative work, including brand strategies; patient, caregiver and HCP journeys; comprehensive multichannel plans and ad hoc assignments
• Establish self as a planning subject matter expert in the eyes of internal counterparts and clients – an expert in pharma, assigned brands, audiences, landscape and category trends
• Connect digital to all aspects of business to drive growth opportunities
• Have wellformed opinions to help guide multidiscipline teams regarding datadriven marketing, mobile, social and general marketing trends that influence client work
• Shepherd strategies and behavior insights through all stages of development to creative output
• Lead workshops, both internal andor clientfacing, taking the lead in designing, facilitating and moderating to achieve client goals
• Balance multiple simultaneous projects and assignments
• Exercise sound judgment
• Rally all teams and effectively lead, influence, and negotiate across different disciplines to drive an focused agenda and achieve desired outcomes
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
• All other duties as assigned

• Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by an employee with a disability, unless such accommodation would cause an undue hardship for EVERSANA. If reasonable accommodation is needed to perform the essential functions of your job position, please contact Human Resources.

  PEOPLE LEADER

  People leaders must possess both the skills to effectively accomplish these tasks and the emotional intelligence to do so in alignment with our cultural values. In addition to the critical management and leadership tasks listed above, this role also includes the following unique responsibilities:

  • Responsible for and oversee their respective department.
  • Interview, select and supervise the activities of the department staff; communicate interpret and discuss with team the company policies and procedures.
  • Determine job objectives, work methods and performance standards; review performance relative to departmental objectives discussion appraisal with each employee and performance; authorize and communicate salary changes, promotions, transfers, discipline, and discharge and administer all other personnel actions.
    

  • Qualifications

    MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

    The requirements listed below are representative of the experience, education, knowledge, skill andor abilities required.

    • An entrepreneur
    • Extensive experience within the Pharmaceutical or Healthcare industry
    • Minimum of 8 years of experience in planning, strategic planning and related communications experience; advertising agency experience is a huge plus
    • Deep understanding of digital channels and knowledge of the various roles and contributions of other strategic disciplines such as CRM and social media
    • Proven ability to think creatively; evidence of success in developing digital multichannel strategies for brands and delivering them to market
    • Strong digital and analytical capabilities a must
    • Storyteller and persuasive presenter
    • Thinker and doer – a highly collaborative whiteboarder who believes a plan is only as good as its execution
    • Ability to manage up, down and across with influence versus positional power
    • Comfortable in both independent and team working scenarios
    • Humble, hard worker with insatiable curiosity and commitment to ongoing learning and team success. Sense of humor strongly preferred

    • Additional Information

      OUR CULTURAL BELIEFS:

      Patient Minded I act with the patient’s best interest in mind.

      Client Delight I own every client experience and its impact on results.

      Take Action I am empowered and empower others to act now.

      Grow Talent I own my development and invest in the development of others.

      Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

      Communication Matters I speak up to create transparent, thoughtful and timely dialogue.

      Embrace Diversity I create an environment of awareness and respect.

      Always Innovate I am bold and creative in everything I do.

      EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $119,000 to $176,000 and is not applicable to locations outside of the U.S. The base salary range represents the low and high end of the salary range for this position. Compensation will be determined based on relevant experience, other jobrelated qualificationsskills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at eversana.comcareers. EVERSANA reserves the right to modify this base salary range and benefits at any time.

      Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited emails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

      From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyones responsibility.

      Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [email protected].

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