Offer summary

Qualifications:

3-4 years of experience in safety or moderation roles., Proficiency in Hungarian at C1/C2 level and English at B2/C1 level., Strong understanding of online abuse and social networks., Excellent analytical, decision-making, and cultural adaptation skills..

Key responsibilities:

Investigate user safety incidents and enforce policies.

Monitor live user activity and respond to guideline violations.

Identify and suggest improvements for safety workflows and policies.

Report trends and technical issues to enhance platform safety.

Job description

Yubo is the Social Discovery app to make new friends and hang out online. By eliminating likes and follows, we empower our users to create genuine connections and show up as their true selves.

Weve pioneered a new way for Gen Z to socialize online, and with millions of active users, our goal is to redefine how we connect today and tomorrow.

Our team is international, multicultural and deeply committed to its mission. As the leading platform to socialize online, we have a special responsibility to build a safe digital space for our community. Safety is embedded in our DNA, and our proactive approach focuses on user protection, support, and education. We also work closely with the broader technology industry to share our knowledge and NGOs create industryleading child protection standards.

Join us in this exciting journey and help us shape the future of social interactions!

Challenges:As a Trust & Safety specialist Hungarian, you:
Develop subject matter expertise on online abuse
Investigate user safety incidents reports and apply internal policy guidelines and enforcement actions accordingly.
EscalateHandle high risks escalations and apply critical thinking based on level of risk
Identify opportunities to improve our operational workflows and user policies
Report technical bugs
Monitor lives in realtime and take appropriate actions for user behavior that violates guidelines
Help and assist with training improvement and learning development
Escalate high risks situations and apply critical thinking based on level of risk
Communicate on new trends see on the app
Suggest ideas and projects to improve Yubo safety product
Write a daily report to raise any new trends seen on the app

Technical & Mindset Prerequisites Professional background:
> 34 years of experience
Must have: safety or moderation experience
Nice to have: customer support experience
Do reporting

Specific knowledge:
Required languages: Must have: Hungarian => C1C2 English => B2C1 Nice to have: any other European language
Fluent in Hungarian culture
Fluent in pop culture genZ
Understanding social networks

Soft skills:
Analytical skills, ability to appreciateevaluate situations in a specific context
Ability to make decisions quickly
Adaptability
Flexibility
Team player
Ability to step back
Social intelligence: being able to understand and adapt to the background and culture (employees and users)

The recruitment Process
Interview with Lead
Technical Test and debrief with the manager
Hungarian interview
Criminal record check

Our approach to privacy
As part of your job, you will be working on tools that process personal data relating to Yubo users.
As a social media platform, we require our employees to have a strong awareness and understanding of privacy issues, and in particular of childrens online safety, privacy and wellbeing.
Every employee at Yubo is expected to participate in compliance with data protection regulations as well as the continuous improvement of our Privacy & Safety By Design measures.