Offer summary

Qualifications:

Strong technical background with experience in scripting, API calls, and data management., Familiarity with technologies such as Ruby on Rails, Angular, Java, and cloud infrastructure like AWS, Docker, Kubernetes., Excellent communication skills in English, French, and Dutch., Ability to handle complex support cases and lead onboarding projects..

Key responsibilities:

Lead technical onboarding for new B2B customers.

Configure integrations, SSO, and access control systems.

Provide technical support post go-live and troubleshoot issues.

Improve support and onboarding processes proactively.

Job description

Job Description

At Commuty, we help companies improve how their employees commute and park — tackling one of today’s real-world problems: mobility. Our platform is used by top players like the European Commission, AG Insurance, and Engie, and we’re growing fast.

To keep things smooth for our customers, we’re looking for a Technical Support & Integration Engineer who’s ready to own customer onboarding and handle complex support cases with confidence and a smile.

🛠️ What you’ll do

Lead technical onboarding projects for new B2B customers
Configure SSO, access control systems, and integrations
Act as project manager with both internal and client teams
Translate customer needs into actionable technical steps
Provide technical support after go-live
Handle data imports/exports, backups, and migrations using scripts
Troubleshoot issues, read logs, work with APIs
Work with devs to escalate and resolve bugs
Keep documentation clear and helpful
Proactively improve support and onboarding processes
Spot and fix recurring issues
Help improve internal tools and client experience

🧰 What you’ll work with

Tech stack: Ruby on Rails, Angular, Java (Quarkus), Ionic
Infra: Docker, Kubernetes, AWS
Tools: Postman, Slack, GitLab, ...
You don’t need to code full-time, but you should feel at home editing scripts, handling JSON, and making API calls.

🙌 What we offer

A salary package in line with your experience and skills
Normal working hours — rest matters more than Red Bull
Real autonomy and trust — your voice matters here
A startup tackling a real-world, impactful challenge
Flexibility: choose between employee or freelance

🎯 Who we’re looking for

You're tech-savvy, great with people, and speak English, French, and Dutch. Maybe you’re a support engineer, a junior dev who enjoys working directly with clients, or a tech consultant ready for more product ownership.
If you've ever said: “Yes, I can help you connect to our API”, and meant it — this one's for you.

✊ Interested? Apply !

If your application is selected we will get in touch to organize: