[MSO] Team Coordinator (Cloud Native Platform Team)
Offer summary
Qualifications:
Minimum 3 years of experience in DevOps, SysOps, or System Administration, preferably in cloud environments., Solid understanding of ITIL and SDLC frameworks, with practical experience in designing and improving IT services., Proven leadership experience in managing technical or project teams., Strong knowledge of Kubernetes, containerization, and Linux-based systems..Key responsibilities:
- Lead the daily operations of the Kubernetes platform team, balancing development and maintenance tasks.
- Act as the primary escalation point for client teams regarding platform issues.
- Coordinate workload across incident resolution, platform lifecycle management, and feature development.
- Provide regular reports and updates to clients and internal leadership.
Job description
Company Description
Software Mind develops solutions that make an impact for companies around the globe. Tech giants & unicorns, transformative projects, emerging technologies and limitless opportunities – these are a few words that describe an average day for us. Building crossfunctional engineering teams that take ownership and crave more means we’re always on the lookout for talented people who bring passion and creativity to every project. Our culture embraces openness, acts with respect, shows grit & guts and combines employment with enjoyment.
Job Description
Project – the aim you’ll have
We are looking for a Team Coordinator responsible for the operational management of a team delivering and maintaining a Kubernetes (K8S) platform for a key client – a Managed Service Provider in Western Europe. The team is responsible for the clients largest K8S deployment and plays a critical role in the platform’s ongoing development, lifecycle management, and stability.
Position – how you’ll contribute
- Lead the team’s daytoday operations, balancing platform development and maintenance tasks.
- Act as the primary escalation point for client teams regarding platformrelated topics.
- Coordinate workload across incidentticket resolution (via ServiceNow), platform lifecycle management (LCM), and feature development.
- Manage priorities and resource allocation in alignment with client stakeholders (Product Owners, architects, business).
- Drive the definition, implementation, and continuous improvement of team processes for both development and operations.
- Provide regular reporting and updates to both the client organization and internal leadership.
- Promote the team’s achievements and ensure visibility of its impact within the client organization.
QualificationsExpectations – the experience you need
- Solid understanding of ITIL and SDLC frameworks, with handson experience in designing, implementing, and improving IT service and software development processes.
- Proven experience in leading technical or project teams.
- Strong ability to coordinate work between a technical team and both internal and external stakeholders.
- Practical knowledge of DevOps and SRE practices.
- Minimum 3 years of handson experience in a DevOps, SysOps, or System Administrator role (cloud environments welcome).
- Solid understanding of data center technologies (servers, networking, storage, load balancers general level).
- Practical knowledge of Kubernetes and containerization.
- Strong familiarity with Linuxbased systems (any distribution).
- Excellent English communication skills, both written and spoken.
- Comfortable communicating across different levels of an organization.
Additional skills – the edge you have
- Experience in project management or familiarity with project management methodologies.
- Strong interpersonal skills – conflict resolution, stakeholder management, and relationship building.
Additional InformationOur offer – professional development, personal growth
- Flexible employment and remote work
- International projects with leading global clients
- International business trips
- Noncorporate atmosphere
- Language classes
- Internal & external training
- Private healthcare and insurance
- Multisport card
- Wellbeing initiatives
Position at: Software Mind Poland
Software Mind develops solutions that make an impact for companies around the globe. Tech giants & unicorns, transformative projects, emerging technologies and limitless opportunities – these are a few words that describe an average day for us. Building crossfunctional engineering teams that take ownership and crave more means we’re always on the lookout for talented people who bring passion and creativity to every project. Our culture embraces openness, acts with respect, shows grit & guts and combines employment with enjoyment.
Job Description
Project – the aim you’ll have
We are looking for a Team Coordinator responsible for the operational management of a team delivering and maintaining a Kubernetes (K8S) platform for a key client – a Managed Service Provider in Western Europe. The team is responsible for the clients largest K8S deployment and plays a critical role in the platform’s ongoing development, lifecycle management, and stability.
Position – how you’ll contribute
- Lead the team’s daytoday operations, balancing platform development and maintenance tasks.
- Act as the primary escalation point for client teams regarding platformrelated topics.
- Coordinate workload across incidentticket resolution (via ServiceNow), platform lifecycle management (LCM), and feature development.
- Manage priorities and resource allocation in alignment with client stakeholders (Product Owners, architects, business).
- Drive the definition, implementation, and continuous improvement of team processes for both development and operations.
- Provide regular reporting and updates to both the client organization and internal leadership.
- Promote the team’s achievements and ensure visibility of its impact within the client organization.
QualificationsExpectations – the experience you need
- Solid understanding of ITIL and SDLC frameworks, with handson experience in designing, implementing, and improving IT service and software development processes.
- Proven experience in leading technical or project teams.
- Strong ability to coordinate work between a technical team and both internal and external stakeholders.
- Practical knowledge of DevOps and SRE practices.
- Minimum 3 years of handson experience in a DevOps, SysOps, or System Administrator role (cloud environments welcome).
- Solid understanding of data center technologies (servers, networking, storage, load balancers general level).
- Practical knowledge of Kubernetes and containerization.
- Strong familiarity with Linuxbased systems (any distribution).
- Excellent English communication skills, both written and spoken.
- Comfortable communicating across different levels of an organization.
Additional skills – the edge you have
- Experience in project management or familiarity with project management methodologies.
- Strong interpersonal skills – conflict resolution, stakeholder management, and relationship building.
Additional InformationOur offer – professional development, personal growth
- Flexible employment and remote work
- International projects with leading global clients
- International business trips
- Noncorporate atmosphere
- Language classes
- Internal & external training
- Private healthcare and insurance
- Multisport card
- Wellbeing initiatives
Position at: Software Mind Poland
Project – the aim you’ll have
We are looking for a Team Coordinator responsible for the operational management of a team delivering and maintaining a Kubernetes (K8S) platform for a key client – a Managed Service Provider in Western Europe. The team is responsible for the clients largest K8S deployment and plays a critical role in the platform’s ongoing development, lifecycle management, and stability.
Position – how you’ll contribute
- Lead the team’s daytoday operations, balancing platform development and maintenance tasks.
- Act as the primary escalation point for client teams regarding platformrelated topics.
- Coordinate workload across incidentticket resolution (via ServiceNow), platform lifecycle management (LCM), and feature development.
- Manage priorities and resource allocation in alignment with client stakeholders (Product Owners, architects, business).
- Drive the definition, implementation, and continuous improvement of team processes for both development and operations.
- Provide regular reporting and updates to both the client organization and internal leadership.
- Promote the team’s achievements and ensure visibility of its impact within the client organization.
- Solid understanding of ITIL and SDLC frameworks, with handson experience in designing, implementing, and improving IT service and software development processes.
- Proven experience in leading technical or project teams.
- Strong ability to coordinate work between a technical team and both internal and external stakeholders.
- Practical knowledge of DevOps and SRE practices.
- Minimum 3 years of handson experience in a DevOps, SysOps, or System Administrator role (cloud environments welcome).
- Solid understanding of data center technologies (servers, networking, storage, load balancers general level).
- Practical knowledge of Kubernetes and containerization.
- Strong familiarity with Linuxbased systems (any distribution).
- Excellent English communication skills, both written and spoken.
- Comfortable communicating across different levels of an organization.
- Experience in project management or familiarity with project management methodologies.
- Strong interpersonal skills – conflict resolution, stakeholder management, and relationship building.
- Flexible employment and remote work
- International projects with leading global clients
- International business trips
- Noncorporate atmosphere
- Language classes
- Internal & external training
- Private healthcare and insurance
- Multisport card
- Wellbeing initiatives
Position at: Software Mind Poland
Additional Information
Our offer – professional development, personal growth
Additional skills – the edge you have
Qualifications
Expectations – the experience you need
Required profile
Experience
Other Skills
- Relationship Building
- Team Management
- Communication
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