Job description

Job Title: Booking Agent | Work From Home

Location: Remote

Company: Destination Knot

We are a full-service travel planning company that helps individuals, couples, families, and groups book unforgettable vacation experiences. From all-inclusive resorts and cruises to personalized itineraries, were committed to delivering exceptional service and seamless planning from beginning to end.

Position Overview:

We are looking for an organized, self-motivated, and travel-loving Booking Agent to join our remote team. In this work-from-home role, you'll assist clients with researching, planning, and booking travel arrangements while ensuring a positive and stress-free experience. Ideal candidates are proactive, enjoy helping others, and are excited to work in a flexible, service-focused environment.

Key Responsibilities:

Assist clients in booking travel arrangements including flights, hotels, cruises, resorts, and vacation packages

Provide tailored travel recommendations based on each clients needs and preferences

Manage all booking logistics through online platforms and maintain accurate client records

Communicate professionally via phone, email, and messaging tools to address questions, changes, or concerns

Stay up to date on travel trends, supplier promotions, and destination options

Deliver high-quality support before, during, and after travel to ensure a great customer experience

Build strong client relationships that support repeat business and referrals

Qualifications:

Prior experience in travel booking, or customer service is a plus but not required

Strong written and verbal communication skills

Ability to work independently and manage multiple tasks in a remote setting

Comfortable using digital tools and booking platforms (training provided)

Detail-oriented and organized with strong follow-through

Must be 18 years or older with a reliable internet connection and personal computer

Passion for travel and helping others explore the world

What We Offer:

Flexible work-from-home schedule

Access to travel industry tools and exclusive booking platforms

Ongoing training and professional development

Incentive-based earning opportunities

Travel perks and supplier discounts

A collaborative and supportive team environment

Work Environment:

This is a fully remote position with flexible scheduling. Perfect for individuals who enjoy working independently while being part of a passionate and people-focused team.

Required profile