AU Mortgage Loan Processor (WFH) | ZR_930_JOB

This is a remote position.

• You’ll be the engine room behind home loan success stories—supporting brokers, liaising with lenders, and keeping clients informed through every step from application to settlement.
  

• Submit loan applications with accurate, polished documentation.
  
• Monitor and manage active files, prompting stakeholders as needed.
  
• Support Brokers with pricing, discharges, policy, and scenario reviews.
  
• Communicate clearly with lenders, clients, and solicitors.
  
• Stay sharp on lender policy and product fit.
  
• Enter data into CRMs and manage digital loan docs.
  

Requirements

• Detail-obsessed and deadline-driven.
  
• Great communicator (verbal and written).
  
• Proactive, calm, and solution-focused.
  
• Tech-savvy and quick to pick up new platforms.
  

• 2+ years in loan admin or broker support.
  
• At least 2 years of working experience in an AU mortgage broking firm.
  
• Familiar with AOL, AFG FLEX, Broker Engine, or Monday.com.
  
• You've juggled deadlines and stayed cool doing it.
  

• You value autonomy but love being part of a small, high-performing crew.
  
• You’re not afraid of a fast pace or a full inbox.
  
• You bring a can-do mindset (and maybe a few GIFs too).
  

• Keep applications moving and clients smiling.
  
• Help Brokers stay focused on client strategy while you manage the rest.
  
• Spot and solve problems before they escalate.
  

• File turnaround time.
  
• Stakeholder satisfaction.
  
• Accuracy and attention to detail.
  

• Monday to Friday ; Day-shift (AEST).
  
• Work from home, with company-provided equipment.
  

Benefits

• Permanent Work-from-home setup
  
• Company-provided equipment
  
• Secondary Wi-Fi Modem
  
• 21 Leave Credits Annually - Leave benefits begin on Day 1.
  
• 100% conversion of UNUSED leave credits
  
• HMO on Day 1
  
• 13th Month Pay
  
• Monthly Gift Voucher
  
• Milestone Tokens (Birthday/Anniversary/Christmas).
  
• A Life Beyond the Screen #WorkLifeBalance.
  
• Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.