Dave is on a mission to level the financial playing field. We’ve helped millions of members access fairer financial services—and we’re just getting started. As Sr. Manager of Financial Platform Operations, you’ll lead the systems and partnerships that power how money moves through our ecosystem.
You’ll own daytoday operations and longterm strategy across key infrastructure partners—processors, sponsor banks, and card networks like Visa and Mastercard. Your work will shape how we scale, reduce cost, and deliver great experiences for our members.
This is a handson leadership role, with high visibility across Product, Engineering, Finance, and Compliance. You’ll work closely with senior stakeholders to launch new products, manage risk, and continuously improve how our platform runs behind the scenes.
Lead and manage critical partner relationships, including payment processors, card issuers, sponsor banks, and networks
Ensure operational excellence across all partner workflows—SLAs, performance monitoring, escalations, and root cause resolution
Enable product launches by supporting partner integrations and readiness for new capabilities and use cases
Own reconciliation accuracy and financial reporting across platforms to support compliance and accounting
Identify and implement improvements to tooling, processes, and partner performance to support scale
Stay ahead of regulatory changes and network rule updates—and translate those into clear operational plans
Negotiate commercial terms and manage cost structures to improve platform efficiency
Lead and grow a small team, setting clear goals and building a collaborative, highaccountability culture
Share insights with senior leadership and help guide strategic decisions across payments and infrastructure
8+ years in payments, fintech infrastructure, or banking operations
Deep experience with card issuing, transaction processing, ACH, and realtime payments
Strong track record managing external partners and vendor performance
Proven success enabling product launches and supporting gotomarket readiness
Financial and operational acumen—able to model costs, manage vendors, and improve unit economics
Experience with incident management, platform monitoring, and scaling operational systems
Strong communication and crossfunctional collaboration skills, especially in ambiguous environments
Experience hiring and managing highperforming operations or vendorfacing teams
Familiarity with compliance requirements and regulatory frameworks related to payments
You’ll own highimpact systems at the core of our business—and help shape how we scale
You’ll work closely with execs and senior leaders across teams—this role has reach and visibility
You’ll have the autonomy to solve complex infrastructure problems while improving how millions of people manage their money
You’ll be part of a missiondriven team that values transparency, curiosity, and thoughtful execution
Don’t let imposter syndrome get in your way of an incredible opportunity. We’re looking for people who can help us achieve our mission and vision, not just check off the boxes. If you’re excited about this role, we encourage you to apply. You may just be the right candidate for this or other roles.
Why you’ll love working here:
At Dave, our people are just as important as our product. Our culture is a reflection of our values that guide who we are, how we work, and what we aspire to be. Daves are member centric, helpful, transparent, persistent, and better together. We strive to create an environment where all Daves feel valued, heard, and empowered to do their best work. As a virtual first company, team members can live and work anywhere in the United States, with the exception of Hawaii.
A few of our benefits & perks:
💚 Opportunity to tackle tough challenges, learn and grow from fellow top talent, and help millions of people reach their personal financial goals
💻 Flexible hours and virtual first work culture with a home office stipend
🏥 Premium Medical, Dental, and Vision Insurance plans
👶 Generous paid parental and caregiver leave
💰 401(k) savings plan with matching contributions
📈 Financial advisor and financial wellness support
🏖️ Flexible PTO and generous company holidays, including Juneteenth and Winter Break
🎉 Allcompany inperson events once or twice a year and virtual events throughout to connect with your team members and leadership team
Dave Operating LLC is proud to be an Equal Employment Opportunity employer and is dedicated to cultivating a diverse and inclusive workplace. We will consider for employment all qualified applicants and do not discriminate on any basis protected by federal, state, or local law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicants criminal history.
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