Lab Architect

We Impact Lives Through Purpose-Driven Work in A People First Culture

Ascend Learning is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data driven solutions across the lifecycle of learning.

Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers.

We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.

Ascend Learning leads the way in innovation and solution creation to improve outcomes and deliver results for students, educators, and healthcare workers in the ever-changing field of healthcare. We offer advanced resources that drive nursing success, empower front-line certified allied health workers, help physicians pass boards and stay current, and provide education management tools for medical education programs.

WHAT YOU'LL DO 

As a Lab Architect you will collaborate with product management and industry experts to outline the near-and long-range plan including the virtual lab roadmap. In addition, you will execute the product roadmap by creating new or revising existing engaging and effective learning activities within our proprietary lab environment. This role requires a deep understanding of cyber security concepts, hands-on experience in virtual lab design, networking, virtualization (VMware), and operating systems (Windows and Linux). 

 WHERE YOU’LL WORK 

 This position will work remote in the United States.  

HOW YOU’LL SPEND YOUR TIME

• Work with a team of partners and vendors to create, maintain, and manage virtual cybersecurity labs.
• Manage product-related incidents and customer inquiries, prioritizing their resolution and providing support to the technical customer support team in resolving complex issues.
• Collaborate with product managers and business leaders to define the strategic vision for new and existing cybersecurity and IT products, considering market trends and customer needs.
• Cultivate strong relationships with industry experts, customers, and external thought leaders to gather insights, validate, and refine new learning tools, content, and associated products, ensuring they remain relevant and effective.
• Continuous learning to remain current with the latest trends and advancements in cybersecurity, IT, education technology, and instructional design.

WHAT YOU'LL NEED

• Bachelor's degree in IT or a related technical field is required.
• 3+ years of experience in cybersecurity, IT, education technology, or a related field, demonstrating a strong understanding of industry concepts and practices.
• Relevant certifications in cybersecurity, IT, education technology, or instructional design are a plus, demonstrating a commitment to professional growth and expertise.
• Proven ability to develop project plans for complex digital projects and successfully deliver technology, software, and digital content within specified timelines.
• Proficient in cybersecurity, virtualization (VMware), networking, and operating systems (Windows and Linux), with demonstrated technical expertise in these areas.
• Knowledge of various cyber tasks, including vulnerability assessment, penetration testing, incident response, security monitoring, security audits, security policy development, security awareness training, forensics analysis, secure coding, and risk assessment.
• Capable of translating product portfolio strategy into measurable plans, while effectively managing risk and change.
• Meticulous attention to detail, effectively managing both short-term and long-term deadlines.
• Keeps abreast of current and emerging education technology standards, learning best practices, pedagogies, and the challenges faced by educational stakeholders.
• Passionate about innovative technology and its potential to improve education.
• Strong written and oral communication skills, including the ability to deliver effective presentations.
• 5% Travel required.

BENEFITS

• Flexible and generous paid time off
• Competitive medical, dental, vision and life insurance
• 401(k) employer matching program
• Parental leave
• Wellness resources
• Charitable matching program
• Hybrid work
• On-site workout facilities (Leawood, Gilbert, Burlington)
• Community outreach groups
• Tuition reimbursement

Fostering A Sense of Belonging

We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued and be their authentic selves. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging. 

About Ascend Learning

As a tech-enabled services company, Ascend Learning is a national leader in developing and delivering data-driven online educational content, software, assessments, analytics, and simulations serving institutions, students and employers across healthcare, fitness and wellness, public and workplace safety, skilled trades, insurance, financial services, cybersecurity, and higher education. We're committed to accelerating the learning pathways that can move people into careers where they have the knowledge and skills to have an impact and help change lives in the communities they serve. Headquartered in Burlington, MA with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2023 Greatest Workplaces for Diversity.

Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire.

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