Telesales Representative

Work set-up: 
Full Remote
Contract: 
Full time
Salary: 
12 - 12K yearly
Work from: 
South Africa

Offer summary

Qualifications:

Grade 12 or high school certificate is required., Previous experience in telesales or telemarketing is preferred., Additional qualifications are advantageous., Training will be provided..

Key responsibilities:

  • Make outbound calls to potential or existing customers.
  • Maintain knowledge of products and services to inform customers.
  • Build rapport and understand customer needs to offer solutions.
  • Follow up with leads and update CRM records.

Employer of Record South Africa logo
Employer of Record South Africa Human Resources, Staffing & Recruiting Small startup https://employerofrecordsa.co.za/
2 - 10 Employees
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Job description

Job Title: Telesales Representative

Location: Remote (Within South Africa)

Salary Package: R10k basic salary/month; and Commission (In pounds)

You will be working with the UK market and UK-based clients.

Key Responsibilities:

  • Outbound Calls: Contact potential or existing customers.
  • Product Knowledge: Maintain in-depth knowledge of products and services to explain their features and benefits to customers.
  • Customer Engagement: Build rapport with customers, ask questions to understand their needs, and offer tailored solutions.
  • Sales Targets: Meet or exceed sales quotas and targets set by the company.
  • Handle Objections: Overcome customer objections and turn them into opportunities to close sales.
  • Follow-up: Regularly follow up with leads to nurture relationships and close sales deals.
  • Update CRM: Keep records of customer interactions, track sales, and update databases with customer details.
  • Provide Information: Answer customer questions about products, pricing, and availability.
  • Complaint Handling: Manage customer complaints or issues and ensure they are resolved efficiently.
  • Collaborate with Team: Work with sales teams to ensure alignment on goals and to share best practices.

    • Requirements:

    Minimum Qualifications: Grade 12 / High School Certificate, Additional qualifications are advantageous.

    Experience: Previous experience in telesales, telemarketing, or a similar role is preferred and recommended. Training will be provided.

    Required profile

    Experience

    Industry :
    Human Resources, Staffing & Recruiting
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    TelemarketingProfit-Based Sales TargetsMicrosoft Dynamics CRMCustomer EngagementOutbound CallsProject CollaborationOvercoming ObjectionsCustomer Complaint ResolutionProduct Knowledge

    Other Skills

    • Teamwork
    • Communication
    • Problem Solving
    Are you interested?

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