Senior Product Manager — Payments at Zero Hash

About the Job

We’re looking for a Product Manager - Payments to own and scale our Fiat payments infrastructure, including ACH and card rails, bank integrations, international payment connectivity, and the risk and fraud tooling that underpins the entire fiat stack. You will own the strategy, roadmap, and execution for our core payments infrastructure, working at the intersection of product, engineering, compliance, finance, and operations.

You will be responsible for ensuring our payment systems are reliable, scalable, and optimized for performance across geographies. This is a high-impact role where you will help shape the financial backbone of our platform, enabling seamless money movement and supporting global expansion.

This is a fully remote position, strongly preferred to be in a timezone +/- 3 hours of east coast time (US).

Key Responsibilities

• Help define, prioritize and most importantly execute on the product roadmap based on market trends, customer feedback, and business objectives.
• Participate in all stages of the product life cycle, from conception through launch, and ensure continuous delivery of valuable solutions to our customers.
• Develop and communicate a clear product vision and strategy that aligns with Zero Hash’s goals.
• Conduct market research and competitive analysis to identify trends and opportunities.
• Gather and analyze customer/product feedback to inform product decisions.
• Stay up-to-date with industry developments and emerging technologies.
• Work closely with engineering, design, marketing, and sales teams to deliver high-quality products.
• Ensure alignment and effective communication across all teams.
• Facilitate cross-functional meetings and workshops to drive product development.
• Set and track key performance metrics to measure product success.
• Write technical documentation, both internally and externally-facing.
• Analyze product performance and identify areas for improvement.
• Implement data-driven decision-making processes.

Requirements

• Minimum of 3+ years experience in Product Management.
• Strong background with building products, API’s, and tooling for an ACH program
• Strong background in payments and fx, with a deep understanding of the challenges and opportunities in these sectors.
• Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management.
• Ability to understand and discuss technical concepts with engineering teams.
• Excellent written and verbal communication skills, with the ability to distill complex ideas into clear, concise, and actionable tasks.
• Demonstrated expertise in project management methodologies and tools, particularly Jira.
• Strong analytical and problem-solving skills – you can write SQL queries and analyze data effectively.
• Experience with testing/integrating to/interpreting APIs.

Preferred

• Experience in building crypto or stablecoins products
• Prior experience in a software engineering or sales engineering-like role
• Experience with building consumer-facing fintech applications
• Experience in a fast-paced startup environment

Benefits

• Chance to earn equity
• Paid Maternity & Paternity leave (after 6 months)
• WeWork Membership
• WFH Yearly Stipend
• L&D Stipend (after 6 months)
  

About Zero Hash

Zero Hash's full stack financial infrastructure seamlessly connects fiat, crypto and stablecoins, enabling a better way to move and transfer money and value globally.

Zero Hash provides the complete technical infrastructure (delivered through API and SDK) as well as the global regulatory stack to easily and compliantly send, receive, store, and convert fiat, crypto, and stablecoins, in one platform.

Start-ups, enterprises and Fortune 500 companies, including Stripe, Interactive Brokers, Shift4, Franklin Templeton, and MoonPay embed our infrastructure to power a diverse range of use cases: cross-border payments, commerce, trading, remittance, payroll, tokenization, wallets and on and off-ramps.

Backed by Interactive Brokers, Point72 Ventures, NYCA, Bain Capital, and tastytrade.

The Zero Hash Culture

All Zero Hash employees are guided by the following characteristics and core principles:

• Independence/Ownership - An ability to work autonomously. Join Zero Hash, pitch ideas, and shape the work you do.
• Passion - We are innovating quickly and challenging the status quo. We want you to think big, be creative and ​make a difference every day.
• Collaborative - A good attitude and respect for others. We’re teammates, not co-workers. Everything we do is a shared success and equally a shared failure - we talk in terms of “we” not “me”.
• Initiative - An ability and passion for learning and asking questions. We will champion you, challenge you and push you to achieve your best - and we expect you to do the same.
• Empathy - An ability to listen, respect, and understand your co-workers, customers, and everyone you interact with no matter how different they are to you.
• Adaptability - An ability to respond quickly. We are in a fast-paced industry and so we expect you to be creative when solving a new problem and comfortable under pressure.
• Transparency - We believe that transparency is critical to empowering everyone to make the best decisions, both the company to its people and vice versa.
• Integrity - Integrity creates trust. As both an organization collectively and as individuals, it is our most valuable asset.

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For candidates based in Colorado or California, please contact colorado-wages @zerohash.com to request compensation and benefits information regarding a particular role(s). Please include with you email the city you reside (or intend to reside in Colorado or California) and the title/link to the roles you're interested in.