Offer summary

Qualifications:

Bachelor's degree in Business, Finance, or a related field, MBA preferred., Proven experience in business management, financial operations, or client services., Strong understanding of billing systems, financial controls, and compliance frameworks., Excellent communication and interpersonal skills with a client-first mindset..

Key responsibilities:

Oversee billing accuracy and manage end-to-end billing processes.

Ensure service delivery meets contractual and regulatory standards.

Build and maintain strong client relationships and address their concerns.

Coordinate with cross-functional teams and manage procurement and vendor relationships.

Job description

Setup and Location: WFH
Work Schedule: 08.30 AM to 05.30 PM AEST (06:30 AM - 03:30 PM PH Time)
Employment Type: Full-time

Ready to do work that actually excites you?

We are seeking a highly capable and financially astute Business Manager to oversee billing accuracy, service compliance, and client satisfaction across our essential technology accounts. This role is pivotal in ensuring operational excellence, financial integrity, and responsive client engagement in a fast-paced, tech-driven environment.

What You’ll Do

· Financial Oversight & Billing Accuracy

o Lead and manage end-to-end billing processes to ensure timely, accurate invoicing.

o Monitor financial performance metrics and reconcile discrepancies proactively.

o Collaborate with finance and operations teams to maintain audit-ready records.

· Service Compliance & Delivery Assurance

o Ensure all services delivered to clients meet contractual obligations and regulatory standards.

o Conduct regular compliance reviews and implement corrective actions where needed.

o Maintain documentation and reporting aligned with internal policies and external requirements.

· Client Relationship Management

o Serve as the primary point of contact for client billing and service-related queries.

o Address and resolve client concerns with professionalism and urgency.

o Build strong, trust-based relationships with key stakeholders in essential tech accounts.

· Operational Coordination

o Liaise with cross-functional teams (e.g., IT, legal, finance) to align service delivery with business goals.

o Support onboarding of new clients and transitions of service agreements.

o Identify opportunities for process improvement and automation.

· Procurement & Vendor Management

o Lead procurement processes to ensure cost-effective and timely acquisition of goods and services.

o Manage vendor relationships, negotiate contracts, and monitor performance.

o Ensure compliance with procurement policies and procedures.

o Coordinate with vendors to resolve issues and ensure service quality.

Requirements

What You Bring

We’re looking for someone who:

Bachelor’s degree in Business, Finance, or a related field (MBA preferred).
Proven experience in business management, financial operations, or client services.
Strong understanding of billing systems, financial controls, and compliance frameworks.
Excellent communication and interpersonal skills, with a client-first mindset.
Analytical thinker with a proactive approach to problem-solving.
Experience working with technology clients or in a tech-driven environment is highly desirable.

Benefits

Why You’ll Love Working Here

HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents)
Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary)
Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more!

Let’s Talk

If you’re thinking “this sounds like me”—it probably is. Click apply. We can’t wait to meet you.

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