Regional Program Manager

Work set-up: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

Bachelor's degree in a relevant field is preferred., Minimum of 3-5 years of professional experience, preferably in program management., Experience working in education or youth programming is advantageous., Additional experience in film or the film industry is a plus..

Key responsibilities:

  • Manage program operations at local sites, ensuring quality and effectiveness.
  • Coordinate participant recruitment, retention, and engagement activities.
  • Supervise and support local teaching artists and program staff.
  • Build and maintain relationships with community partners and industry supporters.

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201 - 500 Employees
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Job description

Regional Program Manager
 
Fresh Films


Boston, MA

Fresh Films Regional Manager will work in the field to manage the day-to-day Fresh Films program operations for a designated portfolio of sites in their region, support our growth in sites, students and partnerships and drive high-quality standards in teaching and learning for Fresh Films Career Pathways serving both teenagers and young adults ages 18-26.

This position is one of our four regional managers across the country who oversee our 32 program sites. Regional managers report into the Executive Director of Filmmaking, Creative & Training. The four regions include Boston/Northeast, Atlanta/Southeast; LA/West and Chicago-QC/Midwest).

Fresh Films programs engage teens and young adults in learning film industry skills for future jobs; are supported by donors; are taught by local film professionals; are hosted at partner school and youth club sites; and are connected to local film industry partners to create future opportunities for our participants. As the Regional Program Manager, you are the connector between these programmatic elements - ensuring the program runs effectively and at the highest quality. You’re also responsible for sharing the impact of the program!

Specific duties for your region include:

Program Logistics:
  • Manages program implementation at local site level, working collaboratively with FF teaching artists and key staff at school and program partners; includes regular communications and in-person meetings
  • Ensure program effectiveness, program fidelity and quality across sites; working to resolve specific issues and develop collaborative improvement
  • Supervises programming/ teaching quality through weekly site visits, attending program meetings, working with local FF instructor staff, students and program partners (requires working late each Thursday until 9pm ET during program weeks, and until 9pm on a handful of Wednesdays; work schedule will be adjusted to accommodate these longer days)
  • Coordinates scheduling of classes, shoots and project production deadlines against all school calendars to ensure alignment and full execution of all program modules
  • Evaluate program effectiveness with team of instructors / FF staff
  • Participate in curriculum/syllabus updates with Creative Director, Managing Director & other staff to continually improve program outcomes
Participant Engagement & Coordination:
  • Work with Marketing team and local site partners to ensure successful recruitment, enrollment and retention of youth participants; help marketing team with local market insight
  • Attend and engage students for local recruiting events
  • Ensure weekly attendance and address any retention or potential retention issues immediately; actions upon them in order to seat other students
  • Collaborate with team for participant onboarding plan and sending of weekly communications
  • Support, recommend and coordinate advanced program placements (Level 2/Level 3) for qualifying participants, including participation in soft-skills sessions
  • Coordinate and facilitate 3 soft-skills sessions yearly in collaboration with FF staff and partners
  • Coordinate, facilitate and/or promote industry field trips, events & guest speakers
  • Coordinate local premieres to showcase student work
  • Engage with parents / families as needed in support of student engagement
  • Ensure participants move into Alumni database and continue to receive program engagement
  • Engage with and get to know the students in the program at all sites; from current program and throughout their journey as Alumni
Working with Local Instructors:
  • Interview and hire local teaching artists in collaboration with Executive Director
  • Facilitate all teaching artist communications and regular check in meetings
  • Co-facilitate teaching artist orientation and weekly training
  • Support and mentor teaching artist staff in relationships/communication with partners and students and for program needs to improve program and production quality
  • Support teaching artists with substitute staff in when teaching artists are unavailable
  • Perform reviews with teaching artists
  • Coordinate with teaching artists to ensure student work is shared and archived
  • Coordinate with teaching artists for best films for film festival submissions; coordinate with home office or intern for submission payments, uploading of film assets, etc.
Working with local Program Partner Sites
  • Oversee & facilitate local partner site onboarding and ongoing meetings/communications
  • Work with site for participant recruitment, attendance and retention
  • Work with sites for specific on-site program locations, tech and/or programming needs
  • Coordinate equipment and software installation and management/inventories
  • Share program-specific updates, impact videos, student learning and films/links with sites
  • Gather site-specific demographic and other details for development or marketing
  • Collaborate with FF team for new site launches
Employer / Community Relations
  • Be the on-the ground connector between our youth and additional opportunities
  • Expand and enhance connections with local film industry supporters (in collaboration with FF Development team) to create additional networking, internship or job opportunities for youth
  • Facilitate and help place youth into these local opportunities
  • Engage with the local Advisory/Employer Council
  • Represent FF at local film industry events, donor events and/or at school or community partner events that support building program awareness, recruitment or internship opportunities
Program Assessment & Evaluation
  • Gathers all participant demographic information for each site
  • Work with instructors to ensure completion of pre and post student evaluation surveys
  • Administer post-program teacher & partner evaluation surveys
  • Support and/or lead capturing of behind the scenes photos/videos, testimonials, stories and anecdotes and exit interviews (from students, instructors, sites and partners)
  • Share student films, upcoming events, behind scenes photos/videos, testimonials, etc with sites, instructors, local partners and FF team to showcase program engagement
  • Coordinate and attend donor site visits as needed
  • Meet monthly with development team to discuss progress or challenges
  • At mid and end of program (or when asked of by donors), support the creation of written and visual report of regional or site-specific program outcomes for donor impact reports
  • Other duties as assigned
Job Requirements:
  • Education: Bachelor’s degree in applicable field preferred
  • Experience: Minimum 3-5 years professional experience required; preferably in full-time people or program management
  • Work in education or youth programming preferred
  • Additional film experience or past work in the film industry a plus
What we’re looking for:
A strong program manager with a track record of working with multiple stakeholders to execute high-quality programming. The ideal candidate is an organized, self-starter who discerns work priorities and meets deadlines with minimum supervision in a fast-paced environment. We’re a small team that does big things. Hands-on doing is part of the culture.

Other qualities that will make you successful:
  • Unquestioned integrity, passion, and commitment to the Fresh Fims mission, the youth we serve, and the work we do
  • An unquestioned belief that young people have brilliant stories to tell, are full of untapped potential and no matter their background or experience level, should have equal opportunities to access college and career opportunities in the growing media industry
  • Must promote high expectations for instructors and students in an enabling manner
  • Must be a team player, working collaboratively but also able to work independently
  • Must be highly organized, detail-oriented, and able to work with multiple stakeholders
  • Must understand that there are multiple stakeholders all supporting the same mission but who need different things and will need to be communicated with in different ways
  • Must be able to relate and connect to others (empathy)
  • Must be solutions-oriented and able to make decisions with imperfect information
  • Must be a strong planner with the ability to be flexible when plans need to pivot and change
Compensation
  • Full-time, 40 hours weekly
  • Office closed for 8 Federal holidays plus the week between Christmas and New Years
  • Additional 3 weeks of vacation
  • Health, dental, and vision insurance
Work Environment:
  • Hybrid Position: Some work from home; some from Fresh Films office in Los Angeles; some at local sites
  • You must have your own vehicle for transportation
  • You must be able to work until 9 pm on most Thursdays (late Oct to early June) and be able to travel to one or more program sites each Thursday
  • May require some additional evening or weekend work and travel to support program
  • If you are assigned sites outside of your home region (i.e. Pittsburg or NYC) you will also travel to that site 3-4x yearly. This travel is only 1-2 days.
  • Additional travel to FF Rock Island, IL headquarters and/or to other program locations 2-3 times per year to connect with other FF staff will be assigned as needed.
  • All out-of-town travel paid for by Fresh Films; employees will have company credit card.

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Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Program Management
  • Communication
  • Supervision
  • Organizational Skills
  • Mentorship
  • Empathy
  • Teamwork
  • Physical Flexibility
  • Problem Solving

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