Application Consultant

We offer:

What we have to offer: 

A company with a bright future: As a listed M-Dax company, we already employ more than 41,000 people in over 100 countries, and are thus playing a key role in driving the future of intralogistics 

Attractive compensation: Compensation according to the Bavarian collective agreement of IG-Metall, 35 hours/week with the possibility of an increase, extensive additional benefits (13th month salary, Christmas/holiday pay, ...), performance-related bonus, subsidies for canteen meals, Jobrad  

Move on together: Standardized and documented feedback process with international career opportunities and individual development offers  

Vibrant community: Regular company events and professional workshop formats with opportunities for internal networking 

A state-of-the-art IT organization: modern IT equipment & mobile devices, international teams, multi-cloud strategy (Azure & GCP), Agile methods  

Our basics: Flexible working hours, part-time models, opportunity for regular mobile working, employer-funded company pension scheme, opportunity for deferred compensation with employer subsidy 

Tasks and Qualifications:

Your Tasks:

• Application Management:
  • Manage the integration of external facing applications into the CIAM platform and ensure all important points are considered during the process.
  • Provide continuous support during the lifecycle of applications by advising them with your technical expertise and knwoledge in terms of CIAM related topics.

• Stakeholder Collaboration: Work closely with business users and other IT teams to understand and evaluate requirements, analyze business processes, and provide technical guidance.

• Maintenance and support: Regularly system monitoring to take care about the operational aspects of the CIAM platform and be in close contact with other supporting IT teams.
• Incident & Problem Management: Act as a primary point of contact for application or user related incidents, leading troubleshooting efforts, coordinating with support teams, and ensuring timely resolution.

• Documentation & Reporting: Maintain comprehensive documentation for applications and users, including configurations, processes, and support procedures.

Your Skills and Expertise: 

• You have completed an apprenticeship or degree in IT
• Your independent, analytical, structured working style, high willingness to perform and take initiative, as well as your enjoyment in solving our customers' problems, distinguish you
• You demonstrate a high willingness for continuous personal development
• You are empathetic and responsive to the needs of others
• You are interested in other people, communicate confidently in English in an international environment