Enterprise Implementation Specialist

Are you passionate about teaching others, are tech savvy, and want to make a meaningful impact in the veterinary industry?

We're hiring for an Enterprise Implementation Specialist who is a passionate problem solver to support the implementation of our ezyVet Practice Management software to specifically to our enterprise customers.

This role will work closely with Project Managers on large scale roll outs, and work closely with central structures . Our implementers are responsible for training our new customers on ezyVet, configuring their ezyVet Software site specific to the clinics needs, optimizing workflows, and getting the clinic up and running smoothly. You'll be building important client relationships, problem solve and most importantly provide engaging virtual teaching on the software to set our new customers up for success.  

This role will be hybrid onsite in our Frisco, TX. We are currently hybrid but we value in person connections. This role is not open to remote.

A bit more about the role, you will:  

• Training veterinary professionals on how to use ezyVet, specific to their role in the clinic.   

• Project manage implementations, ensuring each clinic/practice/hospital is confidently utilizing ezyVet and the software configuration is fit for purpose.  

• Problem solve, understand the clinics needs and workflows to configure the software appropriately   

• Change management with the clinic   

• Build and deliver webinar based training and configuration curriculum.    

• Manage an assortment of projects all at different stages   

• Collaborate with internal teams to help craft the software, prioritize feature and fix releases, streamline processes and generally build amazing outcomes.  

What you will need to succeed:  

• You will need at least 8 months experience with ezyVet software 

• Preferably experience working with enterprise scale customers 

• Hardworking. Are you results orientated and do what it takes to get the job done? We're all about getting the win for the team and our customers.  

• Experience working in a busy environment with strong time and time & project management skills.  

• Experience with project management ideal!   

• Confidence to articulate complex subject matter to a range of audiences.  

• Excellent attitude, a sense of humor and coolness under pressure.  

• Strong attention to detail.  

• Experience in the veterinary industry a bonus!  

Why IDEXX   

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.  

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.   
 
Let’s pursue what matters together.  

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.  

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. 

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