Speciality Scope Coordinator

Recognized as a certified “Great Place to Work," National Field Representatives (NFR) is a family owned and operated company in Claremont, NH. Proud of its performance, reputation and most of all, its employees who make it all possible, NFR offers a supportive work environment with great benefits.  NFR maintains properties for mortgage companies by working closely with our nationwide network of contractors and inspectors. 

Our Property Preservation department is in need of a Specialty Scope Coordinator to recruit and onboard specialty, independent contractors (i.e. roofers, electricians, arborists, etc) into NFR’s field network within specific and targeted areas.  This position focuses on hazard claim repairs and large or specialty scope construction jobs (i.e. roof replacements, HVAC replacement, demolitions, etc).  In addition, the coordinator will assign orders to contractors, manage the team que for timely order completion, review insurance claims, negotiate pricing with contractors and make pricing adjustments for work not completed.  

Responsibilities include:

• Researching independent contractor leads through various resources and methods, including analyzing inquiries received from NFR’s website to determine suitable potential needs
• Selling the benefits of working with NFR to independent contractors to join our nationwide network
• Onboarding identified potential independent contractors into the NFR vendor network from initial inquiry through active vendor status. This includes, but is not limited to, conducting prospect interviews, obtaining required documents, continued follow up with prospects and completing NFR and client requirement overviews
• Make educated decisions collaboratively, or independently, based upon the situation
• Continuously utilize critical thinking and problem-solving skills to improve the existing processes in place to deliver a quality and timely product to the customer.
• Effective communication through phone and email in a professional and collaborative manner, with the field network, independent contractors and internal partners
• Basic understanding of construction estimating and cost estimating software is a plus

The ideal candidate will have 1-2 years of experience in contractor/vendor recruiting or talent acquisition, preferably in construction or property preservation, experience sourcing, recruiting and building relationships with qualified specialty contractors.  Exceptional customer service, communication and problem-solving skills are necessary. Computer experience requires knowledge of MS office suite. Previous experience adapting to multiple software applications is helpful.  A High School diploma or GED required. Some relevant college preferred.

This position is full-time remote with an option to work hybrid or in office from our NH office. Remote locations are available in the following states: AL, AR, DE, FL, GA, IA, KS, MS, NC, NH, SC, TX and VT 

NFR offers a great training program and benefits package including health, dental, vision, company paid life insurance, generous PTO package, 401(k) employer matching contribution, and third-party products such as disability and additional life insurance. NFR does not sponsor work visas.