Client Services Coordinator/WFH/UK Client [Mid Shift}

• An excellent candidate experience is successfully delivered.
  
• Support candidate sourcing via GTI and external databases 
  
• Manage all candidate queries via phone, email, customer support desk
  
• Facilitate regular status updates to all candidates in the pipeline 
  
• Manage and track candidate referrals for each client 
  
• Deliver candidate briefing calls 
  
• Deliver candidate feedback calls and campaign evaluations 
  
• Facilitate any adjustments for candidates during the selection process 
  
• Measure the delivery through campaign NPS scores
  
• Manage and process all client and campaign activities within defined SLA timeframes
  
• Support client ad hoc requests
  
• Build knowledge and understanding of each client’s systems and process
  

Requirements

• ​Strong team working skills – ability to work in a team, supporting a shared workload 
  
• Able to manage changing priorities and ambiguity in your own workload 
  
• Organized and able to manage multiple tasks and deadlines 
  
• Excellent phone manner and written communication 
  
• Excellent attention to detail 
  
• Self-motivated and able to display initiative 
  
• Computer literate: experience of using email, internet, and MS Office packages 
  
• Previous experience in a customer-facing environment would be preferable
  

Benefits

• HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents)
  
• Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary)
  
• Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more!