Credit and Collections Associate

• Collections to terms - negotiates payment plans, elevates cashflow according to management reporting structure.
• Takes appropriate actions such as credit hold
• Can make decisions with little or no guidance
• AR disputes: work with internal and external customers to find and resolve problems in a timely manner
• Makes account reconciliations and collects outstanding balance
• Credit: manages risk depending on customer profile and credit risk indicator and payment behavior
• Works with sales teams on issues that may happen
• Identifies bad debt and sets reserves
• Processes: obeys and works on processes improvement by implementing solutions. Establishes the best collections process
• Establishes customer contact and relationship, knows escalation path on customer side
• Acts as technical support and gives guidance to junior staff on more complex issues
• Works under general supervision

Who you are?

• You have collections experience
• You are a user of MS Excel (formulas, VLOOKUP a must)
• You enjoy working with numbers / data and you have an eye for details
• You have excellent communication and negotiation skills
• You are fluent in English
• You are dedicated to your task and driven to succeed

What we offer?

• Excellent opportunity for further career development in stable, international company, operating in attractive, growing industry
• Civil contract for at least 6 months with the possibility to extend
• Private medical health care
• My Benefit system