Call Center Marketing Agent

Work set-up: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

High School Diploma or GED required., Minimum of 12 months experience in sales, customer service, reservations, or hospitality., Experience with Timeshare or relevant marketing preferred., Ability to work flexible shifts including evenings and weekends..

Key responsibilities:

  • Make outbound and pre-arrival calls to guests at Wyndham Resorts.
  • Connect travelers with the sales team to promote timeshare products.
  • Schedule guests for presentations and collect deposits.
  • Serve as a professional brand ambassador for Wyndham Destinations.

Travel + Leisure Co. logo
Travel + Leisure Co. Hospitality: Hotels, Restaurants & Leisure XLarge https://www.travelandleisureco.com/
10001 Employees
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Job description

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

As a Call Center Marketing Agent, you will be making outbound and pre-arrival calls to guests who are staying at our Club Wyndham Resorts. In this role, you’ll have the opportunity to connect travelers to the sales team in order for guests to learn more about Travel + Leisure timeshare products. Your salesmanship and customer service techniques will be put to great use in this role as you will be helping to deliver on tour volume for the resorts. You’ll have the ability to work from home and make amazing commissions while helping customers make amazing memories.

How You'll Shine

Our ideal candidate will be persuasive and informative with the ability to think quickly and exercise superb communication skills. We are looking for someone who possesses a positive, outgoing, professional demeanor, and someone who is self-motivated, detailed oriented and able to work independently.

Though no two days are the same, you’ll have the opportunity to:

  • Incentivize and schedule guests to meet with a representative for a presentation.
  • Serve as a positive and professional brand ambassador for Wyndham Destinations
  • Screen and qualify potential customers based on company guidelines
  • Make sales-tour reservations and collect required deposits

What You'll Bring

  • High School Diploma/GED Equivalent
  • Must be able to work flexible shifts to include weekdays, evenings, and weekends to suit business needs.
  • Microsoft Office experience is required.
  • Timeshare or relevant marketing experience required.
  • 12 months minimum sales, customer service, reservations, hospitality, or equivalent experience required.

*Only candidates from Myrtle Beach, SC area (within 50 miles) will be considered at this time.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

Required profile

Experience

Industry :
Hospitality: Hotels, Restaurants & Leisure
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Sales
  • Communication
  • Microsoft Office
  • Self-Motivation
  • Detail Oriented

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