Offer summary

Qualifications:

Matric qualification is required., Diploma in finance or accounting is advantageous., Experience in accounts receivable or billing is preferred., Proficiency with accounting systems and spreadsheets like Excel and HubSpot..

Key responsibilities:

Issue invoices and monthly statements accurately and on time.

Process and allocate incoming payments; reconcile customer accounts.

Follow up on overdue payments and suspended accounts politely and effectively.

Collaborate with various teams to resolve billing issues and ensure compliance.

Job description

We believe that every learner deserves access to quality education that unlocks their full potential. As SA’s No. 1 online school, our mission is to help every learner achieve their personal best.

Our team is pioneering the future of education by leveraging technology and human ingenuity to enable better results for every child.

Our values – innovation, collaboration, and performance – guide how we work, how we grow, and how we make a difference every day.

When you join Teneo, you become part of a purpose-led, future-focused team that’s reimagining education.

Ready to help unlock the extraordinary in every child?

Join us.

Role Overview

Teneo is currently looking for a detail-oriented and service-driven Admin Support Agent (Accounts Receivable) to join our Finance team. The ideal candidate will be responsible for maintaining accurate financial records, managing invoicing and collections, and resolving payment queries while delivering empathetic customer service.

Key Responsibilities

Issue invoices and monthly statements accurately and on schedule.
Process and allocate incoming payments; reconcile customer accounts.
Execute polite yet effective collections on overdue balances and suspended accounts.
Liaise with Technical Support, Admissions, Academic, and Finance teams to resolve billing issues.
Maintain compliance with financial regulations and internal policies; drive continuous improvement.