Manager, Project Intake

Job Description:

At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and audiences into fans. We are guided by three core values that underpin everything we do across all our diverse businesses: 

● Curiosity: We do our best work when we’re immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation, and innovation is the key to our future. 

● Collaboration: Making music and bringing it to the world is all about the power of originality amplified by teamwork. A great idea, like a great song, travels globally. We ignite passions and build connections across our diverse community of artists, songwriters, partners, and fans. 

● Commitment: We pursue excellence for our team and our talent. Everything in music starts with a leap into the unknown, and we’re committed to keeping the faith, acting with integrity, and delivering on our promises. 

WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values, appreciates, and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences. 

Consider a career at WMG and get the best of both worlds – an innovative global music company that retains the creative spirit of a nimble independent. 

Job Title: Project Intake Manager

Reports To: SVP, Global Operations

Department: Finance 

Location:  Remote 

A little bit about our team:

Warner Music’s Global Business Services (GBS) is the home to the finance operations, legal and administrative functions that provide critical support and best-in-class services to our global Finance labels and affiliates. Each regional center embodies the collaborative and creative spirit that stems from the company’s deep history in nurturing entrepreneurial thinking and artist-focused innovation, enabling our employees to develop a wide range of skills through cross-function collaboration and development opportunities. 

Your role:

GBS Intake Manager is a key member of our Global Business Services team. Reporting to the VP of Operations, GBS, you will be responsible for leading the intake of new work into our global business services platform. The ideal candidate will have strong project management skills to handle complex projects from M&A integration to migration of work from local finance to the GBS team. The will be a critical liaison between our M&A deal team, business stakeholders, and the GBS delivery teams, ensuring clear communication, proper scope definition, and appropriate sizing of delivery teams tasked with migration or integration of new activities or business units.

Here you’ll get to:

• Work with M&A deal team and the broader finance organization on all integration and work migration to ensure clear prioritization, demand management, and effective hand-offs to delivery teams.

• Lead the migration and integration projects from initiation to handover to the GBS delivery teams.

• Establish project charters for each initiative, outlining scope, structure, key partners, GBS subject matter experts, and timelines. 

• Work closely with target companies or with internal colleagues along with GBS subject matter experts to fully understand the nature of the work to be migrated or integrated, clarify scope, and gather necessary documentation to plan the migration or integration.

• Assure that all processes to be migrated are documented, including updates to process taxonomy and procedures in conjunction with the training team or other project team members..

• Work with the appropriate GBS delivery teams or subject matter experts to ensure that new work is matched to the capacity and capabilities of the delivery team.

• Ensure compliance with SOX and audit requirements of all work taken by the Shared Service Centers

• Jointly govern all M&A integration work with the M&A deal team, assuring all stakeholders are informed or consulted as needed.

• Establish reasons for work integration and migration, guaranteeing the Service Center is properly sized and that processes are in place for accurate cost assignment.

• Analyze work migration/integration to improve intake process, sizing models, playbook, and collaborate closely with GBS Operations partners.

About you:

• Bachelor's degree in Business Administration, Operations Management, or a related field.

• 5-7 years of experience in intake management, shared services operations, and project management

• Demonstrated experience with M&A integrations

• Strong analytical skills with the ability to identify trends and provide data-driven insights.

• Exceptional communication (written and verbal), interpersonal, and customer service skills.

• High level of attention to detail and accuracy in managing information.

• Ability to manage multiple priorities in a fast-paced, dynamic global environment.

• Problem-solving mentality with a proactive and continuous improvement orientation.

• Demonstrated ability to maintain the confidentiality of sensitive information

We’d love it if you also had:

• Entertainment/music industry experience a plus 

• PMP or equivalent project management certification 

• Global business services or shared service center work intake experience

As the home to 10K Projects, Asylum, Atlantic Music Group, East West, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Rhino, Roadrunner, Sire, Warner Records, Warner Classics, and several other of the world’s premier recording labels, Warner Music Group champions emerging artists and global superstars alike. And our renowned publishing company, Warner Chappell Music, represents genre-spanning songwriters and producers through a catalog of more than one million copyrights worldwide. Warner Music Group is also home to ADA, which supports the independent community, as well as artist services division WMX. In addition, WMG counts film and television storytelling powerhouse Warner Music Entertainment among its many brands.

Together, we are Warner Music Group: Independent Minds. Major Sound.

Love this job and want to apply?

Click the “Apply” link at the top of the page, or apply directly with your LinkedIn. Applying with LinkedIn will import all of the information you put in your profile, but will still allow you to upload a resume and cover letter.

Don’t be discouraged if you don’t hear from us right away. We’re taking our time to review all resumes, and to find the best people for WMG.

Thanks for your interest in working for WMG.  We love it here, and think you will, too.

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Warner Music Group is an Equal Opportunity Employer.

Links to relevant documents:

2025 Benefits At A Glance final.pdf

EVerify Participation Poster.pdf

Right To Work .pdf