Citrix System Engineer – Virtual Application & Desktop Delivery (all humans)

Make a difference in the financial life of millions of people: At Erste Digital you are co-creating the digital future, in which better financial health is possible. #believeinyourself

We are part of Erste Group – the largest banking group in Central and Eastern Europe with more than 2,500 branches and over 45,000 employees. Our more than 2,000 IT experts and enthusiasts are the bank's Digital Muscle.

Within the department “Operating System Services”, we provide infrastructure automation and managed operating systems to our customers. Currently, we operate around 3,000 OS instances based on RedHat Linux, about 250 on IBM AIX, and around 1,500 based on Microsoft Windows Server OS.

We also operate a comprehensive Citrix environment, delivering virtualized applications and desktops for approximately 3,000 users. We are looking for someone to support our Citrix team in operational and organizational matters - with a proactive mindset and strong attention to detail.

What to do:

• Operate and maintain Citrix Virtual Apps and Desktops (CVAD), including PVS, Storefront, Delivery Controller, and Workspace App.

• Manage Citrix NetScaler (ADC) appliances with Gateway, Load Balancing, and authentication configurations.

• Create and validate master images using Citrix PVS, ensuring reliable deployment and performance.

• Implement and optimize user environment management with Ivanti/AppSense.

• Troubleshoot session issues, login delays, and application performance across the Citrix landscape.

• Apply security standards (SSL/TLS, hardening, access policies) and monitor system health using Citrix Director and ControlUp.

• Collaborate on packaging, image lifecycle, documentation, and contribute to strategic decisions in virtual workplace architecture.