Part-TIme Process Server-Laguna/Irvine

Description

A Little Bit About Us

If you're looking for a rewarding career at a company with a supportive workplace culture and unlimited potential for growth, consider Gemini Legal. We are a dynamic, industry-leading, technology-based company headquartered in Rocklin, California. Gemini provides support services to California attorneys, collecting digital records and offering vocational counseling to injured workers.

Our management team has an open-door policy, and our exceptional growth is credited solely to our team members and their dedication to collaborate, achieve and give back. Success is celebrated and integrity is the essence of who we are.

Ethical. Passionate. Smart. These three tenets drive our diverse team, and we welcome dedicated individuals to apply to join our work family.

A Little Bit About the Position

The Process Server’s purpose at Gemini is to effectively manage their schedule, expenses, territory and workload by creating the most efficient routes each day based on appointments and priority of certain orders. Each Process Server ensures the timely and accurate uploads of daily work assignments, reviews materials, processes work assignments in a timely fashion, maintains accurate and complete paperwork, maintains equipment’s accuracy and functionality, and abides by the rules and regulations required for service of process in California. As a member of the Civil department, the Process Server is a self-motivated, composed, and conscientious contributor.   

• Location:  This position covers the Laguna/Irvine territory (must reside within this area)   
• Schedule: Monday-Friday, Hours will vary based on Individuals and Company's Schedule-Up to 25 hours weekly
• Compensation:  $25 Per Hour

Requirements

RESPONSIBILITIES

Conduct all duties of a route-based process serving operation, including but not limited to: 

• Maintain a safe vehicle, assigned equipment, and registrations 
• Create and maintain efficient routes based on appointments, rush status and length of time work orders have been in the server’s queue of orders 
• Report issues with orders or locations in accordance with developed procedures 
• Fill out paperwork properly, taking detailed notes of every attempt on every work order 
• Respond and collaborate on department and specific order-based emails 
• Deal with confrontation in a calm and professional manner 
• Maintain location relations by being friendly, polite and respectful 
• Work cross-functionally with other departments in the office, responding to status requests or audits from the Process department supervisor/specialists and proof of service requests from the Proof Desk. 
• Sign and return documents in a timely manner 
• Demonstrate discipline in following all active processes to ensure standardization  
• Demonstrate accuracy, dependability and consistency with work assignments and expectations 
• Communicate effectively 
• Demonstrate street smarts when in the field 
• Other duties as assigned 

EXPERIENCE, SKILLS AND ABILITIES

• Education and/or experience:
  • High school diploma or equivalent required
  • Associate's degree preferred but not required
  • 1+ year(s) of experience as a Process Server, Private Investigator, Law Enforcement Officer, or in a route-based driving position required
• Skills:
  • Advanced time management and organizational skills
  • Strong verbal and written communication skills
• Technology: 
  • Proficient using a computer, business phone, office software, video conferencing, and other computer programs including Google Workplace (Docs, Sheets, Calendar, Gmail, etc.) 
  • Working knowledge of the operation of scanning equipment
  • Proficient with Windows and Adobe Acrobat
  • Adequate internet connection for home office
• Other:
  • Clean driving record
  • Reliable vehicle, current auto registration and current auto insurance (until company car is available)
  • Pass pre-employment background and drug screening

FUNCTIONAL REQUIREMENTS

Must be able to perform the essential functions of the position with or without accommodation, including, but not limited to: 

• Consistent lifting, bending, standing, climbing or walking while carrying out assigned duties
• Ability to lift up to 35 lbs.
• Sitting for at least one hour at a time (total: 2-4 hours/day)
• Keyboarding for extended periods of time (total: 1-2 hours/day)
• Using a phone with or without a headset for extended periods (total: 1-2 hours/day)
• Driving for extended periods of time, up to 2-4 hours in a day and up to 100-200 miles per day

TRAVEL

Travel may be required for this position up to 95% of working hours

What You'll Love About Gemini 

• Company culture rooted in shared values and community
• Opportunity to utilize 401k, Employee Assistance Program (EAP), and pet insurance benefits
• Company-paid annual donation to a non-profit or charity of your choice
• Employee recognition program with gifts and awards