Sr. Implementation Lead

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, you will enjoy:
• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

Job Description

We are looking for a talented individual… 
To join our team as a Technical Delivery Manager in our Professional Services team.  We are seeking a Delivery Manager to deliver technical software projects to our clients.  You will join a team of highly skilled project managers who are responsible for successfully implementing the CLEAResult platform suite for new/migrating clients, accelerating the time to delivery/value.  As a Delivery Manager, you will work with a cross functional team (business and technical) within CLEAResult to understand client business requirements, migrate historical data, configure the application, and deliver training and onboarding for new/migrating clients. 

Prefer candidates based in MD, PA, NJ, DC or VA to attend in person client meetings.

For this opportunity, you’re a great fit if you can…

• Lead multiple concurrent implementation projects, ensuring alignment with platform strategy and client needs

• Provide mentorship and guidance to Implementation Consultants on complex configurations and delivery challenges

• Act as the primary relationship lead for designated high-impact clients

• Coordinate across project teams and shared services to ensure resource alignment and delivery consistency

• Monitor project health, manage risks, and ensure adherence to platform standards and compliance requirements

• Review implementation deliverables to ensure feasibility, completeness, and alignment with business goals

• Lead retrospectives and post-mortems to drive continuous improvement

• Contribute to the evolution of implementation methodology and internal knowledge base

• Coach team members and lead internal training sessions to support onboarding and skill development

In this exciting career opportunity, you will have…

• 8–12+ years of experience in implementation, consulting, or project leadership roles

• Strong background in enterprise delivery, stakeholder management, and cross-functional coordination

• Experience leading teams in a SaaS or professional services environment

• Advanced knowledge of implementation methodologies and SDLC

• Ability to manage multiple projects and teams in a matrixed environment

• Strong communication and executive presence

• Proficiency with tools like Jira, Smartsheet, or similar platforms

• Analytical mindset with a focus on problem-solving and continuous improvement

Preferred Qualifications:

• Bachelor’s degree in Business Administration, Information Technology, or related field

• Experience in a hybrid professional services environment

• Certification in project management (e.g., PMP, PRINCE2) or agile practices (e.g., Scrum Master)

• Familiarity with customer engagement frameworks and enterprise account management strategies

Target Compensation:

$135,000 / year

Compensation Range

Currency

Type

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Sponsorship is not available for this position at this time. Successful hires must pass pre-employment checks.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.