Offer summary

Qualifications:

Bachelor's degree in accounting, business, real estate, or computer science., Minimum of 3 years' experience in business administration, real estate, finance, or technology., Familiarity with Yardi products and modules such as Voyager, RentCafé, and Lease Manager., Strong project management, communication, and technical support skills..

Key responsibilities:

Develop and maintain relationships with stakeholders to meet business objectives.

Conduct assessments to identify requirements and challenges.

Provide training and support to team members.

Assist with workflow optimization and system upgrades.

Job description

SUMMARY

The Implementation Specialist role is an experienced team player who possesses the ability to work cross-functionally with partners. This role requires frequent travel and the ability to thrive in a high-demand, performance-driven environment that focuses on implementing solutions aligned with the company’s overall business strategy.

Welltower is growing, fueled by a disciplined approach to capital allocation, a robust data science platform, and strong operating performance. This foundation enables us to deliver long-term, compounding growth and expand our impact across the healthcare infrastructure and wellness housing space.

To support this continued expansion, we’re hiring for multiple positions under this posting. We welcome qualified candidates to apply.

KEY RESPONSIBILITIES

Develops and leverages relationships with internal and external stakeholders to meet strategic business objectives
Conducts thorough assessments to identify specific requirements and challenges related
Provides training and support to team members
Collaborates with internal support teams to resolve technical challenges
Provides support related to workflow optimization and system upgrades
Provides service consistent with Welltower’s core values

OTHER DUTIES

Please note this job description is not designed to provide a comprehensive listing of activities, duties, or responsibilities that are required of this role. Duties, responsibilities, and activities may change at any time with or without notice.

TRAVEL

Weekly out-of-area and overnight travel should be expected as outlined in specific projects for which this role will engage.

MINIMUM REQUIREMENTS

Skills / Specialized Knowledge:

Proven ability to manage portfolios of work
Solid understanding of project management and agile practices
Strong interpersonal, conflict management, and communications skills
Effective documentation and reporting skills
Proficiency in Microsoft Excel is a must
Adaptability and resilience, with the ability to thrive in a fast-paced and dynamic environment

Experience:

3 years’ experience in business administration, real estate, finance, or technology desired
Familiarity with the following Yardi products/modules: Voyager (Commercial, Residential, Senior Housing), Payscan, eProcurement, Vendor Café, Lease Manager, Collectors Workstation, Fixed Assets, Commercial Management, Investment Accounting, Job Cost, Facility Manager, RentCafé Suite, Construction Manager, Utility Manager and Pulse Insights, Deal Manager, Loan and Debt Manager, Forecast Manager, and Document Manager
Proven experience in project management, implementation, or consulting roles, particularly in real estate or healthcare industry
Technical Support experience a strong plus

Education:

Bachelor’s degree in accounting, Business, Real Estate, Computer Science from an accredited institution or equivalent work experience
Agile, Six Sigma, or PMP certification strongly preferred

Applicants must be able to pass a pre-employment drug screen.

WHAT WE OFFER

Competitive Base Salary + Annual Bonus
Generous Paid Time Off and Holidays
Employer-matching 401(k) Program + Profit Sharing Program
Student Debt Program – we’ll contribute up to $10,000 towards your student loans!
Tuition Assistance Program
Employee Stock Purchase Program – purchase shares at a 15% discount
Comprehensive and progressive Medical/Dental/Vision options
And much more! https://welltower.com/newsroom/careers/

ABOUT WELLTOWER

Welltower, an S&P 500 company headquartered in Toledo, Ohio, is driving the transformation of health care infrastructure. The Company invests with leading seniors housing operators, post-acute providers and health systems to fund the real estate and infrastructure needed to scale innovative care delivery models and improve people's wellness and overall health care experience. Welltower, a real estate investment trust ("REIT"), owns interests in properties concentrated in major, high-growth markets in the United States, Canada and the United Kingdom, consisting of seniors housing, post-acute communities and outpatient medical properties. More information is available at www.welltower.com

Welltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet

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