Offer summary

Qualifications:

Previous experience in administration, clerical support, or customer service., Strong communication skills, both written and verbal., Good computer skills and confidence using internal systems., High attention to detail and ability to multitask under pressure..

Key responsibilities:

Answer and direct incoming phone calls.

Respond to customer service emails and Salesforce enquiries.

Assist customers with depot collections, drop-offs, and damages.

Complete daily data entry and conduct internal audits.

Job description

Join Our Team as an Administration Clerk – Singleton

Location: Singleton, NSW

Hours: Monday to Friday, 10:00 AM – 6:00 PM

Bring your attention to detail, people skills, and passion for service into a dynamic logistics environment!

We are currently seeking an enthusiastic and reliable Administration Clerk to join our team at the Singleton depot. This role plays a vital part in ensuring smooth day-to-day operations, with a strong focus on customer service, accuracy, and efficiency.

If you enjoy variety in your day, thrive in a busy office environment, and take pride in helping things run smoothly behind the scenes—this is the role for you!

Key Responsibilities:

Answer and direct incoming phone calls
Action and respond to customer service emails and Salesforce enquiries
Assist customers with depot collections, drop-offs, repacks, and damages
Investigate freight escalations and manage unidentified freight
Complete daily data entry, including raising consignment notes and updating internal systems
Scan finance copies and close driver manifests
Conduct internal audits and complete general admin tasks as required
Provide timely, accurate, and professional support to both internal and external customers

What You’ll Need to Succeed:

Previous experience in administration, clerical support, or customer service (transport/logistics preferred but not essential)
Strong communication skills – written and verbal
Good computer skills and confidence using internal systems
A friendly, helpful attitude and a willingness to go the extra mile
High attention to detail and the ability to multitask under pressure
A team player mindset with a proactive approach to problem solving

What’s In It for You?

Monday to Friday daytime hours – enjoy your evenings and weekends!
Supportive team environment in a well-established national brand
On-the-job training provided with opportunities to grow
Join a company that values safety, service, and career development

Apply Now!

Be a part of the team that helps keep Australia moving. If you're organised, customer-focused, and ready to take the next step in your administration career, we want to hear from you!

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

Competitive salary above industry standards
Upskilling, training, mentoring and more to support your career development journey
Fun and practical employee perks and discounts
Flexible work, including work from home
Inclusive parental leave policy that supports all parents & carers
Peer recognition awards acknowledge when you go above and beyond.

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.

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