Italian Speaking Customer Support for SubscriptionBased Services Department

🌟 Join Us in Delivering Excellence! Patrique Mercier Recruitment ES is excited to announce a fantastic opportunity for an Italian Speaking Customer Support representative in our SubscriptionBased Services Department. If you are fluent in Italian and passionate about customer service, this role is perfect for you!

In this vital position, you will assist Italianspeaking customers with their inquiries related to subscription services, ensuring they receive topnotch support and guidance. Experience the satisfaction of helping customers while working in a collaborative and dynamic environment. If youre ready to make a positive impact in the subscription services industry, we invite you to apply!

Your Responsibilities

• Provide exceptional customer support to Italianspeaking clients via phone, email, and chat.
• Assist customers with inquiries regarding subscription services, addressing their concerns and providing timely solutions.
• Accurately document customer interactions and feedback in our CRM system.
• Work closely with team members to achieve service goals and enhance customer satisfaction.
• Engage in ongoing training to keep updated on product features and industry trends.

• Requirements

  • Fluency in Italian (written and spoken) is essential. Your native language and nationality should be clearly stated in your C.V. andor Cover Letter.
  • Strong dedication to delivering highquality customer service.
  • Experience in customer support or subscriptionbased services is a plus but not mandatory.
  • Excellent communication and interpersonal skills.
  • A collaborative team player with a positive attitude.
  • Strong problemsolving skills and attention to detail.
  • Ability to work effectively in a team setting and adapt to different situations.

  • Benefits

    · Private Health Insurance

    · Training & Development

    · Performance Bonus

    · 2 Extra Salaries Per Year Fully Paid Training

    · Fully Paid Relocation Package ( flight, transfer and 2 weeks in hotel )

    · Free Greek Lessons, discounts and other perks