Norwegian Speaking HealthTech Support Specialist

Patrique Mercier Recruitment FR is excited to announce an opening for a Norwegian Speaking HealthTech Support Specialist. This role is perfect for individuals who are not only enthusiastic about technology but are also dedicated to enhancing the healthcare experience for users. As a HealthTech Support Specialist, you will offer exceptional support to Norwegianspeaking clients utilizing health technology solutions, helping them overcome challenges and optimize their usage.

Responsibilities

• Deliver highquality technical support to Norwegianspeaking clients using HealthTech products through various communication channels such as phone, email, and live chat.
• Identify, diagnose, and resolve software and hardware issues related to health technology applications.
• Educate clients on product features, functionalities, and best practices for effective use in a healthcare setting.
• Maintain accurate records of customer interactions and resolutions in the CRM system.
• Collaborate with product development and technical teams to escalate issues and provide constructive feedback for product enhancements.
• Engage in proactive followups with customers to ensure full resolution of their issues and to encourage user satisfaction.
• Stay informed about industry trends, product updates, and advances in health technology to continuously improve support services.

• Requirements

  • Fluency in Norwegian and English, with strong verbal and written communication skills.
  • Experience in a customer support role, preferably within the health technology or healthcare sector.
  • Solid technical troubleshooting capabilities and familiarity with health technology applications.
  • Excellent customer service skills and a strong capacity to empathize with clients.
  • Proficiency with remote support tools and experience using CRM systems is advantageous.
  • Ability to work independently in a remote environment and efficiently manage multiple tasks.
  • A commitment to ongoing learning and professional development in health technology.

  • Benefits

    1. Competitive Monthly Salary
    3. Monthly Performance Bonus
    5. Fully Paid Training
    7. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
    9. Health Insurance
    11. Private Health Insurance
    13. 2 Extra Salaries Per Year
    15. And Much More...