SAP Inhouse Administrator

KEY RESPONSIBILITIES

• Manage and maintain the SAP S/4HANA landscape, including system upgrades, patches, and installations.

• Administer and maintain systems with a concentration in SAP’s FI, CO, MM, SD, and PS modules.

• Analyze requirements, understand and optimize processes and design solutions for all departments.

• Manage projects to ensure timely solutions for stakeholder problems and requests.

• Create and maintain existing customizations with careful, organized documentation.

• Audit user and security roles and access to meet and report on audit controls.

KNOWLEDGE & ATTRIBUTES

• Knowledge and understanding of standard IT industry practices and processes

• Deep awareness of potential impacts to business operations with enterprise system changes

• Experienced in designing, documenting, and supporting multiple integrations across systems

• Advanced analytical skills with creative problem-solving thinking

• Excellent communication skills (verbal and written)

• Demonstrated ability to work with a variety of internal and external stakeholders across all levels

• Transformative thinking to ensure delivery of business requirements

• Advanced knowledge of systems landscapes, software applications, and programming language

• Aptitude to establish and manage processes through collaboration across departments and applications

#GlobalDataCentersCareers #LI-PD1

ACADEMIC QUALIFICATIONS & CERTIFICATIONS

• Bachelor’s degree or equivalent work experience

• At least five years of professional experience in the SAP environment

• SAP certifications are a plus

REQUIRED EXPERIENCE

• Technical and functional experience with SAP S4/HANA modules:

Finance Accounting (FI)

Controlling (CO)

Material Management (MM)

Sales and Distribution (SD)

Project Systems (PS)

• Functional experience with BAPI, ABAP, BusinessObjects, BTP CPI.

• Experience creating and documenting recommendations for technical upgrades based on knowledge of functionality for business operations

• Previous experience working with managed services providers or contractor support.

• Demonstrated experience of the functional aspects of the application or system.

• Demonstrated experience of business processes and associated technology.

• Experience in providing technical guidance for the planning, design implementation, patches and upgrades, and support of enterprise applications

• Demonstrated experience in client engagement.

• Experience with Group Reporting, SAC, and/or RAR a plus.

• Experience working with and administrations of applications (Ariba, Concur) a plus.

PHYSICAL REQUIREMENTS

• Primarily sitting with some walking, standing, bending, and lifting

• Able to hear and speak on a telephone

• Close visual work on a computer terminal, whiteboards, printed documents, and blueprints

• Dexterity of hands and fingers to operate any required to operate computer keyboard, mouse, and other technical instruments

WORK CONDITIONS & OTHER REQUIREMENTS

• This position is expected to be remote with occasional need to be on-site in a shared workspace.

• Extensive daily usage of workstation or computer; construction sites; confined locations with IT equipment

• Some Travel may be required.

• Perform work from a remote location with stable internet connection.

This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable.

NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is $104,800 - $157,000.

All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.

Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.

• Plans, configures, tests server hardware, software, local area network and wide area networks.
• Installs, configures and upgrades servers in line with policy and system requirements.
• Ensures that application software is available to users.
• Tests, installs, configures and upgrades new and existing application software.
• Recommends the changes to the system, including the application software requirements for such changes.
• Works closely with the relevant internal stakeholders to ensure that the system is updated with the most recent version of the application software available.
• Creates new users and configures and reset password.
• Develops policies that govern user accounts.
• Verifies details of status changes in line with security breaches and identity statuses.
• Ensures the back-up of important files to enable system restoration and minimal disruption in the event of a hardware, security or administration failure.
• Assists with the development and implementation of a back-up and recovery policy.
• Assists with the development and implementation of the disaster recovery plan.
• Maintains system performance by performing system monitoring and analysis and performance tuning.
• Troubleshoots system hardware and software by identifying problems and potential solutions.
• Performs routine network start up and shut down procedures to maintain system performance.
• Runs system load or stress testing and when required escalates application problems to the relevant stakeholders.
• Uses the relevant system performance tools to determine when hardware should be upgraded.
• Implements network security measures in order to protect data, software, and hardware.
• Performs any other related task as required.

• Seasoned knowledge of Microsoft Active Directory and related policies and procedures.
• Seasoned understanding internet technologies including basic web-editing skills.
• Seasoned understanding Relational Database Management systems and Structured Query Language.
• Seasoned knowledge of TCP/IP, LANs and WAN.
• Seasoned knowledge of computer hardware and diagnostics.
• Seasoned understanding of VoIP (voice over internet protocol technology).
• Ability to work under pressure and mitigate challenges.
• Ability to communicate with a wide range of individuals (both internal and external stakeholders).
• Full awareness of IT security standards and practice.
• Seasoned understanding of Microsoft Applications/infrastructure.
• Excellent documentation and reporting skills.
• Capable of resolving critical software and hardware issues in a time sensitive manner.
• Seasoned knowledge of methods, tools and equipment used in the installation and service of hardware and software.

• Bachelor’s degree or equivalent in Information Technology, Computer Science or relevant field.
• Relevant certification such as MCSA, MCSE, MCITP is beneficial.

• Seasoned experience administering Microsoft Office 365.
• Seasoned experience as a System Administrator.
• Seasoned experience working with Microsoft operating systems, system administration, and system security experience.