About CyberArk:
CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit our CyberArk blogs or follow us on X, LinkedIn or Facebook.
We are looking for a Business Process Manager to join our newly formed Service Optimization team within our Customer Success Strategy and Excellence team. The ideal candidate will have a strong background in Customer Success Management within Cybersecurity and will be equipped to lead the optimization and continuous improvement of our customer success role-based models, methods, processes, and playbooks. They will bring hands-on field experience, an in-depth understanding of real-world challenges, and a proven ability to drive change in customer success engagement models. This role requires a professional with practical insights who can collaborate with cross-functional teams to implement effective process improvements that enhance customer experience, improve productivity, and align with our business goals.
If you thrive in environments where vision meets execution and have the passion to create scalable solutions from day one, this is your opportunity to shape the future of our engagement models from inception to excellence.
Key Responsibilities:
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CyberArk is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
We are unable to sponsor or take over sponsorship of employment Visa at this time.
The salary range for this position is $86,000 – $126,000/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.
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