Senior Business Analyst

👋🏼 We're Nagarro. We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18 000+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in! By this point in your career, it is not just about the tech you know or how well you can code. It is about what more you want to do with that knowledge. Can you help your teammates proceed in the right direction? Can you tackle the challenges our clients face while always looking to take our solutions one step further to succeed at an even higher level? Yes? You may be ready to join us.

As a Business Analyst (Agile/Scrum), you will help scope, define, design and deliver solutions that provide business outcomes and will serve as a facilitator between the IT Global Delivery Team and Business Stakeholders.  

This role works with the IT Delivery Team consisting of Product Manager, Product Owner, Scrum Master, Software Developers, Business Analysts & Business Stakeholders to evaluate business and technical requirements, identify needs, and support development of strategies to maximize digital opportunities. They will create functional and nonfunctional product backlog items and user stories for application deployment, enhancement, predictive insights, AI/ML and other digital solutions in the manufacturing industry. 

Key Responsibilities:

• Work in continuous delivery mode, analyzing, testing and delivering features iteratively. 
• Consistently demonstrate Agile processes and principles for effective delivery. 
• Consistently demonstrate Lean principles for efficient delivery. 
• Requirement Elicitation & User Story Management: 
• Work with the Product Manager, Scrum Master and Product Owner on defining the project’s detailed scope. 
• Responsible for creating, refining, and maintaining user stories and associated deliverables such as process flows and test cases to meet development and stakeholder needs. 
• Provide guidance and facilitate conversations as needed on sizing stories, choosing stories for sprints, splitting stories and determining technical story details. 
• Work with the Product Owner and other BAs with the prioritization of user stories in the product backlog. 
• Work with the Product Owner and BAs on defining acceptance criteria sufficiently for testing. 
• Work with the Product Owner to confirm the delivery solution is in fulfillment of the stated requirements. 
• Work with business stakeholders to test user stories. 
• Guide the team to ensure a solid understanding of the ceremonies, expectations, deliverables, dependencies, and their role in the Agile development methodology. 
• Provide coaching in the discipline for junior resources. 

• Bachelor’s degree in business administration, Information Technology, or a related field  
• Minimum of 7-10 years of experience as a Business Analyst working on information technology projects. 
• Minimum of 7-10 years of experience as a Business Analyst in an agile Business Intelligence project-based environment.  
• Strong knowledge of Agile frameworks and Agile tools. Proficient with user stories, Scrum, Kanban, retrospectives, team planning and other related Agile techniques. 
• Strong analytical, problem-solving, and critical-thinking skills. 
• Excellent communication and interpersonal abilities. Fluent in English (written and spoken). 
• Proficiency in requirement gathering techniques, process modeling, and documentation. 
• Experience interacting with cross-functional groups to support consensus outcome/decision. 
• Familiarity with project management methodologies and software development lifecycle. 
• Knowledge of relevant tools such as Microsoft Visio, JIRA, Confluence, etc. 
• Certification in Business Analysis (e.g., CBAP, CCBA) is advantageous. 
• Experience moderating team dynamics and leading through influence. 
• Demonstrated experience facilitating meetings at multiple levels of an organization and an understanding of facilitation techniques. 
• Experience in how to apply different techniques to optimize the team's effectiveness when developing in an agile framework (for example: various Burndown technologies, differing retrospective, sprint planning handling bugs, etc.). 
• Experience with removing blockers for teams and acting as a champion for a cross-functional team or department. 

Nice-to-have skills:

• Functional and application knowledge ERP solutions in domains of Order To Cash, Procure To Pay, Process Manufacturing, Planning and Scheduling
• Solid understanding of business requirements and process mapping 

• Design and deliver complex custom solutions 

• Integration of ERP system with 3rd Party WMS, EDI solutions, Planning tools, etc.