Offer summary

Qualifications:

7+ years of product design experience, especially with complex operations management tools., Strong understanding of user research and translating insights into designs., Experience designing for web and mobile applications with a user-centric approach., Technical proficiency with APIs and design implementation processes..

Key responsibilities:

Lead end-to-end design for web and mobile applications.

Advocate for user needs throughout the product development lifecycle.

Support the creation and maintenance of a scalable design system.

Collaborate with cross-functional teams to develop innovative solutions.

Job description

Who We Are:

Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Our recent Series C funding round brought our total investment to over $170 million, fueling our ambitious vision.

Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 6 million brokerage accounts.

Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.

Alpaca is proudly backed by top-tier global investors, including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Unbound, SBI Group, Derayah Financial, Elefund, and Y Combinator.

Our Team Members:

We're a dynamic team of 230+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!

We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.

We're looking for a passionate and experienced Senior Product Designer to join our growing team. In this role, you'll play a key part in shaping the future of our broker partner dashboard and internal operations tools. You'll tackle exciting challenges, collaborate with talented colleagues, and improve the design quality of our products.

What you'll do:

Own the design process: Lead the end-to-end design for complex web and mobile applications, from user research and discovery to pixel-perfect execution.
Champion user needs: Deeply understand our diverse user base (global broker partners, internal users) and advocate for their needs throughout the product development lifecycle.
Shape our design system: Support efforts create and maintain a cohesive design system that scales across Alpaca’s product ecosystem.
Collaborate effectively: Work closely with product managers, engineers, partner success teams, internal operations teams, and fellow designers to bring innovative solutions to life.
Execute proactively: Balance multiple projects and feature launches while consistently raising design quality.

Who you are:

Experienced: You have 7+ years of experience in product design, with a proven track record of launching complex operations management tools in a fast-paced environment.
User-centric: You're passionate about understanding user needs through user research and translating them into intuitive and engaging experiences.
Collaborative & Communicative: You thrive in a collaborative, remote environment and excel at communicating design decisions effectively.
Systems Level Thinking: You have experience designing intuitive operational tools and designing meaningful metrics and analytics that empower users to make informed decisions.
Strong Analytical Skills: Evaluate processes, identify inefficiencies, and recommend data-driven solutions.
Technical proficiency: You have a solid understanding of working with APIs, how designs are implemented by engineering, and make use of tools to streamline development handoff.

Bonus points:

Experience working in a startup environment for operational tooling products.
Industry experience in B2B fintech, medical/pharma, logistics, manufacturing, aerospace/automative.