Norwegian Speaking Partner Support Consultant

Work set-up: 
Full Remote
Contract: 
Full time
Experience: 
Entry-level / graduate
Work from: 
Greece

Offer summary

Qualifications:

Fluent in Norwegian and proficient in English., Experience in partner support or customer service preferred., Strong communication, analytical, and troubleshooting skills., Ability to work in a fast-paced, collaborative environment..

Key responsibilities:

  • Provide support to Norwegian-speaking partners via phone, email, and chat.
  • Manage partner inquiries and resolve service issues efficiently.
  • Educate partners on product features and maximize service usage.
  • Maintain detailed records of interactions and collaborate with internal teams.

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Patrique Mercier Recruitment FR is an esteemed recruitment agency dedicated to connecting skilled professionals with remarkable job opportunities across Greece. We are currently seeking a Norwegian Speaking Partner Support Consultant to join our enthusiastic team. This role is ideal for individuals who are adept in customer service and fluent in Norwegian, focused on delivering highquality support to our partners.


Responsibilities
  • Provide exceptional support to Norwegianspeaking partners through various communication methods, including phone, email, and chat.
  • Manage partner inquiries and resolve servicerelated issues in an efficient manner.
  • Educate partners regarding product features and assist them in maximizing their use of our services.
  • Maintain detailed records of partner interactions, inquiries, and resolutions within our CRM system.
  • Collaborate closely with internal teams to escalate complex issues and formulate effective solutions.
  • Conduct regular followups with partners to ensure their concerns are resolved and satisfaction is achieved.
  • Stay informed about product offerings, industry trends, and partner feedback to continuously enhance our support services.

    • Requirements

      • Fluency in Norwegian and proficiency in English, both written and verbal.
      • Experience in partner support, customer service, or a similar position is preferred.
      • Strong analytical and troubleshooting skills with a solid understanding of IT systems.
      • Excellent communication and relationshipbuilding abilities.
      • Dedication to customer satisfaction and proactive issue resolution.
      • Familiarity with CRM systems and support tools is an advantage.
      • Able to thrive in a fastpaced, collaborative work environment.

        • Benefits

          1. Competitive Monthly Salary
          3. Monthly Performance Bonus
          5. Fully Paid Training
          7. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
          9. Health Insurance
          11. Private Health Insurance
          13. 2 Extra Salaries Per Year
          15. And Much More...

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
NorwegianEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Business DevelopmentMicrosoft Dynamics CRMLinguistics

Other Skills

  • Troubleshooting (Problem Solving)
  • Customer Service
  • Analytical Skills
  • Communication
  • Relationship Building
Are you interested?

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