Offer summary

Qualifications:

High School Diploma or equivalent is required., Some office experience is preferred., Experience in insurance accounts receivable and post-claim follow-up is advantageous., Knowledge of medical terminology and the insurance industry is beneficial..

Key responsibilities:

Process and submit insurance claims accurately to minimize denials.

Review patient accounts for correct insurance information and resolve discrepancies.

Follow up on denied claims, including appealing when necessary.

Engage with patients to explain bills, resolve billing issues, and accept payments.

Job description

About Our Company:
At Infinx, we're a fast-growing company focused on delivering innovative technology solutions to meet our clients' needs. We partner with healthcare providers to leverage automation and intelligence, overcoming revenue cycle challenges and improving reimbursements for patient care. Our clients include physician groups, hospitals, pharmacies, and dental groups.
We're looking for experienced associates and partners with expertise in areas that align with our clients' needs. We value individuals who are passionate about helping others, solving challenges, and improving patient care while maximizing revenue. Diversity and inclusivity are central to our values, fostering a workplace where everyone feels valued and heard.

A 2025 Great Place to Work®

In 2025, Infinx was certified as a Great Place to Work® in both the U.S. and India, underscoring our commitment to fostering a high-trust, high-performance workplace culture. This marks the fourth consecutive year that Infinx India has achieved certification and the first time the company has earned recognition in the U.S.

Location: Remote position

Summary Description:
Reporting to the Office Manager, the Revenue Cycle Specialist will be responsible for all processes related to the lifecycle of a patient's account to allow for efficient and accurate resolution of claims payment. You will be required to navigate the complexities of healthcare billing, insurance claims, and comply with federal and state regulations that support the organization's financial stability and contribute to a seamless patient experience.

Job Responsibilities:

Process and submit insurance claims to payers, ensuring accuracy in coding and billing information to minimize denials and delays
Review patient accounts for correct insurance information as well as resolve any discrepancies in patient account balances
Identify denial trends as well as perform the necessary follow-up including appealing denied claims within a timely manner
Engage with patients to explain bills, resolve billing issues, as well as accept payment while maintaining a pleasant attitude to ensure a positive experience for the patient
Adhere to compliance policies and regulations related to medical billing as well as maintain confidentiality of patient information in accordance with HIPAA guidelines that are set in place
Collaborate with colleagues to achieve daily, weekly, and monthly goals as we have a dynamic environment

Skills and Education:   

High School Diploma or equivalent
Some office experience
1 year of insurance AR and post-claim follow-up experience preferred
Physician claim billing experience preferred
Knowledge of medical terminology
Knowledge of insurance industry
Skilled in using computer programs and applications

Company Benefits and Perks:
Joining Infinx comes with an array of benefits, flexible work hours when possible, and a genuine sense of belonging to a dynamic and growing organization.

Access to a 401(k) Retirement Savings Plan.
Comprehensive Medical, Dental, and Vision Coverage.
Paid Time Off.
Paid Holidays.
Additional benefits, including Pet Care Coverage, Employee Assistance Program (EAP), and discounted services.

If you are a dedicated and experienced Revenue Cycle Specialist ready to contribute to our mission and be part of our diverse and inclusive community, we invite you to apply and join our team at Infinx.

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