Remote Collection Specialist-RMEx

Work set-up: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

High school diploma or equivalent., At least 2 years of customer service, call center, or collections experience., Proficiency in basic computer applications and quick learning of new software., Strong communication, problem-solving, and negotiation skills..

Key responsibilities:

  • Handle inbound and outbound calls with consumers regarding their balances.
  • Work with consumers towards payment or resolution.
  • Utilize provided tools and training to succeed in the role.
  • Maintain accurate records and demonstrate effective communication skills.

Revco Solutions logo
Revco Solutions
201 - 500 Employees
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Job description

Job Type
Full-time
Description

APPLY TODAY!! Full-Time Remote Collection Specialist


We are currently seeking Full-Time Remote Collection Specialists with a base pay of $15 per hour, plus monthly performance-based commission.


Our Company: Revco-Wakefield is an Accounts Receivable Management Corporation with a dynamic team environment in which you will enjoy comprehensive benefits and competitive pay.


Position: This position is responsible for handling inbound/outbound calls with consumers regarding their balance and working with them toward payment or resolution.  We will provide you with the tools, knowledge, and training to become successful in your role. 


Revco Offers:

  • Medical, Dental, Vision, Life and Disability coverage
  • 401(k) Savings Plan with company match
  • Paid Time Off (PTO), Paid Holidays, and Paid Training
  • Performance Bonuses
  • Referral Incentive Program

Hours:  Varies Monday-Friday between 8am-8pm


Preferred:

  • 2 years of Customer Service, Call Center experience, and/or collections experience 
  • Analytical, Problem-Solving, and Negotiating skills
Requirements
  • High school diploma or equivalent
  • Proficient in basic computer applications and the ability to learn new software quickly
  • Ability to actively listen and speak clearly
  • Proficient with basic computer operations and software
  • Strong active listening and effective communication skills
  • Excellent time management and organizational abilities
  • Self-motivated with the ability to work independently
  • Skilled in conflict resolution and problem-solving
  • High attention to detail and accuracy
  • Reliable internet connection suitable for remote work
Salary Description
$15/hr.

Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Negotiation
  • Communication
  • Analytical Skills
  • Active Listening
  • Time Management
  • Organizational Skills
  • Detail Oriented
  • Problem Solving
  • Self-Motivation

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