IT Support & Cybersecurity Officer

Application deadline: 22 August 2025 at 17:00 (Barcelona time)

Who are we?

EIT Urban Mobility is an initiative of the European Institute of Innovation and Technology (EIT), a body of the European Union and Europe's largest network for transport innovation in cities.

Our mission is to accelerate change towards a sustainable model of urban mobility and liveable urban spaces. We connect public and private actors and provide them with access to markets, talent, finance and knowledge.

Using cities as living labs, our industry, research and university partners will demonstrate how new technologies can work to solve real problems in real cities by transporting people, goods and waste in smarter ways.

Join our team and be part of the change!

Be part of a team where:

The IT Support & Cybersecurity Officer will support key activities in the IT Department and report to the Head of Technology. The primary focus will be to lead on the IT Support functions in collaboration with 3rd parties. Defining and implementing the cybersecurity strategy for the company will also be a key part of the role. Managing the business continuity policies and measures, including critical data backups, will also be required.

EIT Urban Mobility is seeking a highly skilled and proactive IT Support and Cybersecurity Officer to manage and our digital workplace in collaboration with external partners. The ideal candidate will ensure the smooth operation of all IT-workplace related activities, with a particular focus on Microsoft 365, Azure and Intune. Additionally, the IT Officer will oversee the daily activity and support provided by a third party and make sure that the service offered to EIT UM employees is satisfactory. All support activity will be monitored in a ticketing tool platform that is currently being used in the company.

Main tasks and responsibilities include:

• 
  IT Support: supervise the technical support to office staff, troubleshoot hardware and software issues, and ensure timely resolution of IT-related problems.
• 
  Cybersecurity: lead on all required cybersecurity measures and best practices to ensure business continuity
• 
  Security governance: Implement and enforce IT security policies and procedures to protect company data and systems from cyber threats.
• 
  Vendor Management: Coordinate with external vendors for IT services, support, and procurement.

• 
  Intune Management: Manage and configure Microsoft Intune for device management, ensuring secure and efficient operation of all company devices.
• 
  Network Management: monitor office network infrastructure, including routers, switches, and firewalls, to ensure optimal performance and security.
• 
  System Administration: Manage user accounts, permissions, and access controls. Perform regular system updates, backups, and maintenance tasks.
• 
  Hardware Management: Oversee the procurement, installation, and maintenance of office IT equipment, including computers, printers, and other peripherals.
• 
  Software Management: maintain a SW catalogue, review, configure, and update software applications via MS Company Portal. Ensure compliance with software licensing agreements.
• 
  Documentation: Maintain accurate records of IT assets, configurations, and procedures. Create and update technical documentation as needed.
• 
  Training: Provide training and support to staff on IT systems and best practices

What you will bring along the way:

An ideal candidate will strive to generate positive environmental and social impact in line with EIT Urban Mobility’s mission.

Must-have:

• 
  Bachelors’ degree in Computer Science Engineering (or similar)
• 
  2 years of professional experience
• Excellent written and spoken English (C1). 
  
• 
  Strong knowledge of MS Azure, MS Intune, MS AD and other relevant technologies
• 
  Strong IT/technical knowledge: video recording, video editing, video publishing and tagging, e-learning content/module management, customer data-base management, etc;
• 
  Motivation to work in fast-moving, innovative, and sometimes ambiguous environments;
• 
  Team player who can work independently;
• 
  Organized and structured, pro-active and hands-on;
• 
  A positive and ‘can-do’ mindset.

Nice-to-have:

• Technical certifications in the field of IT systems’ management, cybersecurity or similar
• One or more additional European languages 

What's in it for you:

• Work in an international environment with a company culture focused on empowerment, thriving and continuous growth.
• Join a creative and diverse team of highly driven individuals that take out-of-the-box thinking to another level.
• Strike the right Work-life balance: On top of the flexible hours and remote working options and facilities, you will be granted 27 days of paid time-off to rest and re-energise.
• A yearly training catalogue to support your career development.
• A tax benefit powered by Cobee, allowing you to save on your personal income tax.
• A Private health insurance borne by the Company.
• Work in a modern, flexible and collaborative workspace, located in the 22@ area.
• Bike to work and park safely in our premises.

Kindly note that this is a permanent and full-time position, and it is based in Barcelona.

Possibility to work from home 2 days a week.

No relocation expenses are granted.

Application Process:

General Conditions:

By the closing date of this call candidates must:

• be a national of an EU Member State or have a working permit valid to work in Spain;
• enjoy their full rights as citizens;

If you are interested this position, please complete and submit your application before the deadline on our online application platform: BambooHR.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

At EIT Urban Mobility, we value and celebrate diversity in every aspect of life and believe that everyone deserves an equal chance to succeed.

Here we value your talents, skills and experiences, and do not discriminate on any basis –whether it be disabilities or other special needs, gender reassignment, sexual orientation, ethnicity, religion or belief, age, language, political affiliation, property, marital status or any other irrelevant factor.

We are committed to creating an inclusive and supportive work environment where everyone can feel comfortable and thrive.

DATA PROTECTION DISCLAIMER

Your personal data will be processed with utmost care by the EIT KIC URBAN MOBILITY, S.L. or its subsidiaries.

The said processing will allow us to manage the recruitment of the offered positions, and more specifically:

• to enable you to submit your CV to apply for specific jobs;
• to match your details with the job vacancies and to eventually contact you;
• to retain your details and notify you about future job opportunities similar to the specific role for which you have contacted us;
• to answer your enquiries.

[1] Only qualifications issued by an EU Member State authorities and qualifications recognised as equivalent by the relevant EU Member State authorities will be accepted.