Radicle Director, Revenue Operations

About Radicle Health:

Radicle Health is a collection of human services software companies created and designed to foster collaboration and experimentation across our teams so that we can collectively better serve our communities. We believe technology is at the root of success in the human services sector, but that no single system can meet the needs of every agency. So we’ve built Radicle Health around this guiding principle. Our companies are 100% committed to their products, their customers, and the individuals their customers serve. But under one roof, our teams can learn from each other, can more quickly test ideas, and can think holistically about our communities and the people at the center of those communities. Learn more at www.radicle-health.com.

Role Summary

Radicle Health is seeking a Director, Revenue Operations to drive data clarity, operational efficiency, and process discipline across our go-to-market functions. Reporting to the Chief Revenue Officer, this leader will own the systems, reporting, and workflows that enable performance across GTM. This is a key role for someone who can blend technical fluency with strategic partnership—bringing structure, insight, and accountability to a fast-changing, multi-product vertical SaaS environment.

Duties and Responsibilities

• Ensure the ability to run a modern systems driven GTM strategy made up of motions including: targeted account based, inbound marketing-led, sales driven, and partners motions.
• Refine and maintain attribution (including UTMs) to ensure strong visibility of Lead to Opportunity and associated pipeline/bookings.
• Build and maintain minimum viable reporting (eg. sales performance), in addition to concepts like: bowtie revenue model, ICP monitoring, target account scoring, etc.
• Build trust through deep experience owning GTM tech stacks which include tool categories like: MAP (HubSpot), CRM (Salesforce), SEP/CI (Gong), Data Enrichment (Clay), CPQ, etc.
• Collaborate cross-functionally as a strategic thought partner across GTM, Finance, and Product on topics like: annual planning, GTM strategy, segmentation, business performance, etc.
• Own documentation and governance of Deal Desk to ensure we are selling within target margin thresholds, and within approved deal terms.
• Lead forecast accuracy efforts through system governance, rep support, and leadership alignment.
• Help design comp plans, team structures, and process SLAs in collaboration with CRO and Finance.
• Lead our GTM Enablement and create a culture of continuous learning, while meeting team members across a variety of learning styles.

About You

• Effective Player/Coach - people first servant leader with the ability to build trusted, positive relationships and desire to demonstrate best practices.
• Intellectually curious - you’re resourceful and a quick study on a market and client base; you’re always digging a level deeper and using your scrappiness to solve problems and ascertain information.
• Analytical & Strategic - can own numbers and develop a data-driven team, diagnose issues, implement solutions and see opportunities for improvement; process oriented.
• Management Intensity - consistently commits to and delivers on goals, with a strong will-to-win and track record of consistently applying rigor to focusing on the most impactful outcomes/goals for the business.
• Disciplined - you’re consistent and meticulous, ruthlessly prioritizing your and your team’s time.

Qualifications

• 5+ years of high-growth B2B SaaS experience working in a Revenue Operations capacity, with a strong Marketing Operations skill set
• Highly relevant previous GTM experience including operating in: 
  • >2 industries (Vertical SaaS experience in regulated markets is a plus).
  • Mid-Market or Lower Enterprise Sales motions ($25k - $100k ACV).
  • Series C through Series E, or $50M-$100M ARR revenue.
  • Multi-product line businesses.
• Previous experience managing small RevOps teams in line with a roadmap supported by structured sprints.

Other Information:

• Location: Remote 
• Compensation: The base salary range for this role is $180,000 to $220,000, depending on experience and qualifications. This role includes a performance-based bonus opportunity.
• Benefits: 401k matching, medical, dental and vision healthcare coverage, generous PTO policy, paid holidays, volunteer time off, paid parental leave, etc.

Join Radicle Health and play a pivotal role in shaping the future of customer experience in healthcare. If you are ready to lead with vision, creativity, and impact, we want to hear from you!