Offer summary

Qualifications:

Associates Degree required, Bachelor's Degree preferred., Experience with Microsoft Office programs., Excellent communication and customer service skills., Ability to multitask and stay organized in a fast-paced environment..

Key responsibilities:

Input and update client information in the database.

Schedule appointments and communicate with clients.

Assist with case documentation and monitor case statuses.

Conduct correspondence with clients and external entities.

Job description

We are currently seeking a personable, organized, and detail-oriented individual for a Case Management position. This position involves assisting their team’s paralegal and attorney in helping to navigate our client through all of the stages of their personal injury case. Must be available to work weekdays, weekends and day/nights shifts.
As with all our positions, we work as a team and team members may be called upon to assist in other departments within our company.

Responsibilities

Inputting client information into our database
Scheduling appointments with clients
Entering and updating client information in our computer system
Organizing and completing necessary documentation, monitoring case statuses, and assisting clients
Completing basic administrative responsibilities such as making telephone calls, drafting emails, sending mail and scanning documents
Conducting regular correspondence with clients and providing them with updates on the status of their case
Maintaining client confidentiality
Updating client information in our computer system
Communicating with insurance companies, doctor’s offices, police departments, housing authorities, and other attorney’s offices
Ordering and obtaining client medical records
Analyzing and summarizing medical record

Qualifications

Associates Degree Required, Bachelor's Degree Preferred
Must be able to successfully complete and pass each phase of our in-house training program (12 Weeks)
Experience working with Microsoft Office programs
Positive attitude and the willingness to go above and beyond for our clients and team
Personable, with excellent communication and customer service skills
Able to multitask in a fast-paced environment
Comfortable interacting with clients, team members and attorneys
Strong phone and computer skills
Strong attention to detail
Team player
Ability to stay focused and organized
Ability to learn on-the-job and think on your feet
Ability to meet strict deadlines
Experience working with Microsoft Office programs
Administrative writing skills
Must be available to work weekdays, weekends and day/nights shifts.