Head of Quality and Compliance

Are you a regulatory expert with a passion for quality, innovation and impact? We’re on the hunt for a Head of Quality and Compliance (Responsible Officer) who will set the gold standard for how qualifications, assessments, and governance are delivered at scale — and with heart. 

Job Title:                Head of Quality and Compliance (Responsible Officer)

Location:               Remote (with occasional travel to London or local offices)

Salary:                   Up to £56,500 + 10% annual bonus 

Who are Newcross and FuturU 

Introducing FuturU, the innovative arm of Newcross Healthcare that is revolutionising Education within care. We are a disruptive ed-tech start-up and our ambition is to transform existing educational approaches and leverage technology to deliver high-quality healthcare education while significantly reducing costs. 

We're changing the game by harnessing innovation, cutting-edge technology, and a deep passion for learning to revolutionise healthcare training — delivering high-quality, cost-effective education to tens of thousands of professionals across the UK and beyond. 

We’re not just an education provider — we're a regulated Awarding Organisation (AO), an End-Point Assessment Organisation (EPAO), and a Scottish Qualifications Authority (SQA) Delivery Centre. In short: we do things differently, and we're just getting started. 

The Opportunity: 

This is your chance to help define something new. You’ll lead our Quality & Compliance function at a senior level, influence cross-functional teams, and work at the forefront of the transformation of healthcare education. 

What You’ll Do: 

• Own our compliance standards: Maintain our regulated status across AO, EPAO and SQA provision, acting as Responsible Officer with key regulatory bodies like Ofqual, ESFA, Skills England and more.
  
• Lead with innovation: Rethink quality assurance processes for a digital age, ensuring we go beyond compliance to deliver true excellence.
  
• Shape the future: Oversee the design and implementation of cutting-edge qualifications and assessments tailored to meet real-world healthcare needs.
  
• Inspire and manage: Lead a growing team of QA professionals and internal quality assurers to scale our impact.
  
• Champion our learners: Put learner and customer satisfaction at the heart of our work — and act fast when things need to improve.
  
• Influence at the top: Provide expert advice to the Board, participate in governance meetings and represent FuturU at high-profile sector events.
  

• You will have a deep knowledge of UK vocational education and regulation (Ofqual, ESFA, SQA etc.)
  
• You will have held senior roles in Awarding Organisations or similar bodies — ideally with Responsible Officer experience
  
• You will bring significant expertise in developing and assuring qualifications and assessments
  
• You will be an innovator with a proven track record of doing things differently — and better
  
• You will be an empowering leader and clear communicator with the gravitas to influence at Board level
  
• You will thrives in a fast-paced, agile, and mission-driven environment
  
• You will be ready to challenge the status quo, collaborate with energy, and drive real change
   
  

It would be advantageous if you also were: 

• Curious, collaborative, and creative
  
• Organised and detail-obsessed — with the big picture always in view
  
• A tech enthusiast, excited about what digital tools can do for education
  
• An excellent problem solver with a calm, analytical approach under pressure
   
  

What We Offer: 

• A competitive salary of up to £56,500 with a potential 10% performance-based bonus
  
• Pension Scheme
  
• myHealthPlan: Access to a virtual GP and Mental Health Support through a “Best on class” Colleague Assistance Programme (EAP)
  
• Perks at Work: Over 30,000 deals and discounts for your favourite brands across 20 categories including, groceries, fashion, electronics and more.
  
• 28 Days Annual leave (Including Bank Holidays) Rising to 33 after the first year and increasing with length of service.
  
• A mission-led culture grounded in Teamwork, Respect, Integrity, and Empathy
  
• A remote role with flexibility, autonomy, and occasional in-person connection points – all IT equipment is provided
   
  

Equality, diversity, and inclusion: 

We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute. 

If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to apply or attend an interview, please contact us and we will talk to you about how we can assist.