The Company:
Scopio Labs has built and deployed the powerful and industry leading ScopioVet Digital Cytology System. Digital Cytology allows vet hospitals to scan and send cytology and hematology cases to a global network of clinical pathologists, who provide their interpretation within an hour. This is a huge leap when compared to the current status quo; a 1-5 day turnaround when samples are sent via courier to a reference lab.
Scopio is also bringing innovative AI tools to the market, providing digitized samples that improve efficiency and accuracy in the clinic for tests like platelet count estimates and more
The Scopio clinical team is responsible for providing the Scopio digital microscopy solution to our customers. The team consists of a global network of pathologists and training managers. You will be a critical member of the team helping to ensure our customers receive timely and accurate results.
Responsibilities:
- Monitor the quality of digital cytology submissions and work directly with clients to help them achieve successful results
- Support the pathologist community by managing schedules, approving invoices and case submission help
- Review and analyze clinical cases and share results with the training and support teams
- Troubleshoot issues from clients and pathologists and work with the support team and other clinical team members to bring to closure.
- Support direct supervisor with new product initiatives and execution
Requirements:
- 1-2 years veterinary reference lab experience preferred
- CVT/RVT preferred
