Online Reservationist | Fully Remote

fully flexible
Work set-up: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Previous experience in reservations, travel coordination, or customer service preferred., Strong written and verbal communication skills., Highly organized and able to manage multiple tasks independently., Comfortable working in a virtual environment using digital tools and platforms..

Key responsibilities:

  • Process client reservations for hotels, resorts, cruises, and vacation packages using online booking systems.
  • Review and confirm booking details, ensuring accuracy with travel dates, destinations, and preferences.
  • Communicate with clients and vendors regarding updates, changes, or special requests.
  • Maintain accurate records of bookings and client communications.

Why Knot Travel logo
Why Knot Travel Hospitality: Hotels, Restaurants & Leisure Startup https://whyknottravel.com/
11 - 50 Employees
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Job description

This is a remote position.

Job Title:
Online Reservationist – Remote

About Why Knot Travel:
Why Knot Travel is a fullservice travel planning company that provides clients with expertly curated vacation experiences. From luxury resorts and cruises to family getaways and romantic escapes, we specialize in simplifying the planning process and delivering exceptional service at every stage of the journey.

Position Overview:
We are looking for a dependable and detailoriented Online Reservationist to join our remote team. In this role, you will support clients by researching availability, managing travel bookings, and ensuring accuracy in all reservation details. This is an excellent opportunity for individuals who enjoy working behind the scenes to bring dream vacations to life.

Key Responsibilities:

  • Process client reservations for hotels, resorts, cruises, and vacation packages using online booking systems

  • Review and confirm booking details, ensuring accuracy with travel dates, destinations, and preferences

  • Communicate with clients and vendors regarding updates, changes, or special requests

  • Maintain accurate records of bookings and client communications

  • Stay informed on supplier promotions, destination policies, and system updates

  • Collaborate with other team members and travel advisors to ensure a smooth booking experience

  • Provide highlevel service and professionalism in all client interactions

    • Qualifications:

      • Previous experience in reservations, travel coordination, or customer service preferred

      • Strong written and verbal communication skills

      • Highly organized and able to manage multiple tasks independently

      • Comfortable working in a virtual environment using digital tools and platforms

      • Must be 18 years or older with access to a computer and reliable internet

      • A passion for organization, accuracy, and helping others experience seamless travel

        • What We Offer:

          • 100% remote work flexibility

          • Training and development within the travel and hospitality industry

          • Access to booking tools and supplier platforms

          • Performancebased incentives and travel perks

          • A collaborative and supportive team culture

            • Work Environment:
              This is a remote position with flexible scheduling, ideal for individuals who thrive in a structured, taskoriented role and enjoy contributing to a clientfocused travel planning team.




              Salary:

              Earn Up to 65K

Required profile

Experience

Industry :
Hospitality: Hotels, Restaurants & Leisure
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Communication
  • Detail Oriented

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