Subject Matter Expert - Underwriting (US)

As part of our Go To Market - Solutions Consulting and Customer Success Team, you will leverage your in-depth knowledge of underwriting to provide technical and business insights that will optimize the value of Shift Underwriting solutions. In a highly collaborative role, your main mission is to identify and address the key business needs of insurer’s underwriting departments.

What You'll Do

Help define the Go-to-Market Strategy

• Identify the primary underwriting use cases to immediately address
• Define and explain the long term vision to justify carriers investments in underwriting risk assessment, fraud detection and automation 
• Work with Product Marketing to help segment the market (with the business variables around lines of business, State-specific situations) 
• Work with Solutions Consulting to present and agree on business use cases to focus on with the clients

Help drive the Go-to-Market Execution

• Work with Solutions Consulting to develop underwriting discovery questions and support pre-sales as needed in conducting client discovery workshops.
• Work with Sales Account Executives and Customer Success Managers to present the Shift underwriting vision to our prospects/clients, in particular the Head/Chief of underwriting
• Develop client success metrics, Key Performance Indicators, and business case documentation

Develop demo use cases 

• Work with the Go-to-Market management to define the key use cases (per product and state) to focus on
• Work with Solutions Consulting and technical teams to define areas of focus for the demo and develop demo use cases and talk tracks.
• Work with enablement to develop training materials and train the teams on the Underwriting Risk Detection use cases

What You Bring

• 10+ years of progressive experience working at/with Insurance companies Underwriting department, ideally attaining Director level role or higher
• Established relationships with the decision makers for Underwriting solutions at the top US P&C Insurance Companies
• Have a in-depth knowledge and understanding of the North American Insurance ecosystem
• Have excellent communication skills, including oral, written, and non-verbal; you master the art of making complex things feel simple
• Can tailor communication to the needs of internal and external stakeholders with confidence and versatility, and thus provide memorable and impactful insights
• Can successfully manage multiple projects simultaneously

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