Operations Manager

Work set-up: 
Full Remote
Contract: 
Work from: 
United States

Offer summary

Qualifications:

Bachelor’s degree in business administration, healthcare leadership, or clinical healthcare field., At least 3 years of healthcare experience, preferably in a clinical setting, or completion of an administrative fellowship., Ability to manage staff schedules, improve employee engagement, and implement quality metrics., Strong leadership skills with experience in strategic planning and financial management..

Key responsibilities:

  • Lead clinical areas to ensure patient access, quality, and financial outcomes.
  • Manage staff schedules, recruitment, and retention initiatives.
  • Implement strategic priorities and monitor engagement and quality metrics.
  • Provide coaching and development for team members.

Job description

Building Location:
Park Rapids Clinic

Department:
3251800 FAMILY PRACTICE - PRK

Job Description:
The Operations Manager leads assigned clinical areas to ensure optimal patient access, clinical quality and financial outcomes. Provides leadership to assigned colleagues, monitors engagement, recruitment and retention best practices, and initiatives. The Manager is responsible for achieving financial targets related to staff productivity, physician and advanced practice productivity, and ensures assigned areas are staffed according to volumes. Implements strategic priorities and executes assigned work with direction and guidance from leadership.

Education Qualifications:

Key Responsibilities:

  • Manages fill rates, physician and advanced practice provider schedules and templates daily
  • Manages in reach or out reach as relevant to assigned practices
  • Implements actions to improve employee engagement
  • Ensures standard work is implemented to achieve quality metrics
  • Provides coaching, feedback and ensures development conversations are completed for all members of the team
  • Serves as escalation point for patient access to care
  • Participates in PDSA's and other improvement activities
  • Provides input into long-range financial planning, program development and capital planning process
  • Delegates work to assigned supervisors if appropriate

Educational Requirements:

  • Bachelor’s degree in business administration, healthcare leadership or clinical healthcare field

OR

  • Associate’s degree in nursing and ability to obtain bachelor’s degree within 3 years from date of hire

Required Qualifications:

  • 3 years of healthcare experience, preferably in a clinical setting or completion of administrative fellowship through Essentia Health fellowship program

Licensure/Certification Qualifications:

FTE:
1

Possible Remote/Hybrid Option:

Shift Rotation:
Day Rotation (United States of America)

Shift Start Time:

Shift End Time:

Weekends:

Holidays:
No

Call Obligation:
No

Union:

Union Posting Deadline:

Compensation Range:

$83,428.80 - $125,153.60

Employee Benefits at Essentia Health:

At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Coaching
  • Communication
  • Team Building
  • Problem Solving
  • Leadership

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