Offer summary

Qualifications:

Previous experience in customer service, travel coordination, or administrative support., Strong verbal and written communication skills., High attention to detail and organizational skills., Proficiency with booking tools, email platforms, and online systems..

Key responsibilities:

Assist clients and travel advisors with bookings, itinerary management, and customer inquiries.

Manage and modify reservations for flights, hotels, cruises, and activities.

Communicate with travel suppliers to resolve issues and confirm arrangements.

Maintain accurate client records and support invoicing and follow-up activities.

Job description

This is a remote position.

Job Title:

Travel Support Specialist – Remote

About Why Knot Travel:

At Why Knot Travel we are dedicated to creating seamless and memorable travel experiences for individuals, couples, families, and groups. From allinclusive vacations and cruises to luxury retreats and milestone getaways, we offer personalized planning and exceptional service from start to finish. Our team is growing, and we are looking for serviceminded professionals who are passionate about helping others explore the world.

Position Overview:

We are seeking a reliable and detailoriented Travel Support Specialist to join our remote team. In this role, you will assist clients and travel advisors with various support tasks related to bookings, itinerary management, customer service, and supplier coordination. The ideal candidate is organized, proactive, and enjoys problemsolving in a fastpaced, clientfocused environment.

Key Responsibilities:

Provide timely and professional support to clients regarding bookings, travel updates, and general inquiries

Assist in managing and modifying reservations, including flights, hotels, cruises, and activities

Communicate with travel suppliers and vendors to resolve service issues and confirm arrangements

Maintain accurate client records and documentation using internal systems and tools

Assist with invoicing, itinerary confirmations, and postbooking followup

Stay informed about industry changes, destination updates, and supplier procedures

Collaborate with travel advisors to ensure a seamless client experience

Qualifications:

Previous experience in customer service, travel coordination, or administrative support preferred

Strong verbal and written communication skills

High level of attention to detail and organizational ability

Ability to work independently and efficiently in a remote environment

Proficient in using booking tools, email platforms, and online systems

Must be 18 years or older with access to a computer and reliable internet

A genuine passion for helping others and a strong interest in the travel industry

What We Offer:

Flexible remote work environment

Training and support to grow within the role

Access to industry tools, resources, and professional development

Supportive team culture with opportunities for advancement

Performancebased incentives and travel perks

Work Environment:

This is a remote position with flexible scheduling. Ideal for someone who is proactive, detailoriented, and enjoys contributing to a smooth and positive client journey in the travel planning process.

Salary: Earn Up to 65K