Manager Sales Training DACH - Medical Device - (m/w/d)

The Company

Dexcom Corporation (NASDAQ: DXCM) ist ein Pionier und weltweit führend im Bereich der kontinuierlichen Glukoseüberwachung (CGM). Dexcom begann als kleines Unternehmen mit einem großen Traum: Die Art und Weise, wie Diabetes behandelt wird, für immer zu verändern. Informationen und Erkenntnisse zugänglich zu machen, die zu besseren gesundheitlichen Ergebnissen führen. Heute, 25 Jahre später, haben wir eine ganze Branche geprägt – und wir stehen erst am Anfang. Wir erweitern unsere Vision über Diabetes hinaus, um Menschen zu befähigen, ihre Gesundheit selbst in die Hand zu nehmen. Das bedeutet: personalisierte, umsetzbare Erkenntnisse, die darauf abzielen, wichtige gesundheitliche Herausforderungen zu lösen. Unser Ziel bleibt: Die menschliche Gesundheit zu verbessern.

Angetrieben werden wir von Tausenden ehrgeiziger, leidenschaftlicher Menschen weltweit, die wie Kämpfer darum ringen, das Vertrauen unserer Kundinnen und Kunden zu gewinnen – durch Zuhören, Integrität, große Visionen und Verlässlichkeit. Wir haben bereits Millionen Leben verändert – und sind bereit, Millionen weitere zu verändern.

Unsere Zukunftsvision ist es, ein führendes Unternehmen im Bereich der Gesundheitstechnologie für Verbraucher zu werden, während wir weiterhin Lösungen für ernsthafte Gesundheitsprobleme entwickeln. Wir werden dieses Ziel erreichen, indem wir kontinuierlich einzigartige Erfahrungen mit Biosensor-Technologie neu erfinden. Auch wenn wir weit von unseren Anfängen als kleines Unternehmen entfernt sind – unsere Träume sind größer denn je. Die Chance, die Gesundheit weltweit zu verbessern, liegt vor uns.

Role Summary:

This is a key strategic leadership role with responsibility for the ongoing development and execution of training for field sales teams across Germany, Austria, and Switzerland. In addition to shaping and delivering impactful training programmes, the role includes direct people management of the DACH sales trainers, ensuring alignment, performance, and professional growth across the DACH region.

The role works in close partnership with sales, marketing, medical, and market access leadership, building on the strong foundations of our new starter training programme. It will drive the development and delivery of training for customer-facing sales personnel, based on clearly aligned business needs and in collaboration with key commercial stakeholders.

This position also leads assigned cross-functional projects within the Training Department and requires strong collaboration with both internal stakeholders and external partners. It presents an exciting opportunity for a motivated leader to build on our established training platform and elevate the performance of our sales teams to the next level.

Essential Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:

• Conduct initial assessment of field teams to determine knowledge gap.
• Support the design of content for core curriculum in collaboration with respective SME’s.
• Support the execution of selling skills models to employees to enable greater achievement of business    objectives.
• Reinforce training material through one-on-one coaching, role plays, attending sales appointments.
• Develop, coach, and support new and established field members to ensure commercial success.
• Produce detailed training reports & recommendations to improve the overall sales performance.
• Measure effectiveness of programs through field feedback; develop plans to address concerns and support the implementation of solutions.
• Collaborate with management to ensure training objectives are met with consistency and follow the commercial training strategy.
• Keep updated with the knowledge and skills on effective adult training techniques and sales models, then advise field deployment methods depending on content and learning objectives (e.g. Digital training – Self-learning / Instructor led / Coaching…)
• Support and implement training effectiveness and impact measurement programs.

Experience and Education Requirements:

• Demonstrated ability to conceive, develop and implement training and field adoption strategies, convert these into tactical roll-out plans, and deliver results
• Excellent coaching, facilitation, and presentation skills
• Excellent communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives
• Extensive knowledge of own area within the organization while contributing to the development of new    concepts, techniques, and standards
• Extensive understanding of related aspects of sales training processes and/or systems.
• Proven business acumen and working knowledge of a dynamic medical device market environment.
• Ability to communicate complex information internally and externally with diplomacy.
• Demonstrated ability to persuade and influence others.

Preferred Qualifications:

• Minimum bachelor degree level with 6-8 years work experience.
• Minimum 3 year-experience in the medical device industry.
• Minimum 2 years recent experience of working in sales training
• Excellent knowledge of the medical device environment, diabetes-related is a strong advantage.
• Previous sales and/or marketing experience preferred.
• Certifications (DiSC, Strengths, Situational Leadership, Integrity Selling)
• Ability to travel frequently.

Education Requirements:

• Bachelor's degree (B. A.) from four-year college or university

Travel Required:

• 50 - 70 %

Language Skills: Must be able to communicate effectively in English and in German. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Although not mandatory language skills in German and Italian is highly desirable.

Workplace Location:

• The workplace type for this role is remote in Germany, meaning that it can be home based with onsite work as needed for project activities.

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