Offer summary

Qualifications:

Bachelor’s degree from an accredited institution., At least 2 years of experience in patient access, reimbursement, or provider-facing pharmaceutical roles., Strong knowledge of the U.S. payer landscape, including Commercial, Medicare, and Medicaid., Experience in virtual communication and proficiency with CRM tools..

Key responsibilities:

Educate provider offices on access resources and payer navigation.

Guide offices through reimbursement processes such as benefit verification and prior authorization.

Serve as the virtual point of contact for access challenges and case follow-up.

Collaborate with internal teams to address access needs and provide virtual training.

Job description

VIRTUAL FIELD ACCESS MANAGER (vFAM) NORTHEAST TIME ZONE

The salary range for this position is between $90,000 and $130,000

Actual salary at the time of hire may vary and may be above or below the range based on various factors, including, but not limited to, the candidate’s relevant qualifications, skills, and experience. The company also currently offers a LongTerm Incentive Plan (cash plan) of 15% of base salary, and Incentive compensation target of 15% (subject to meeting plan requirements) and comprehensive health benefits (employer funded), unlimited flexible time off (approved) and 401k plan (subject to change or modification from time to time).

POSITION SUMMARY

Virtual Field Access Managers (vFAMs) are responsible for delivering virtual education on access resources and driving patient pullthrough by guiding provider offices through benefit verification, reimbursement processes, and payer navigation.
The Virtual Field Access Manager (vFAM) plays a critical role in supporting patient access to QUTENZA and other Averitas products by engaging with healthcare provider offices remotely. Through virtual communication channels, vFAMs educate on available access tools, troubleshoot access challenges, and help ensure timely treatment initiation. They collaborate closely with the Averitas HUB and internal stakeholders to address a range of access needs across assigned accounts, providing support where inperson coverage may not be available or where additional virtual engagement is needed.

KEY RESPONSIBILITIES

Educate provider offices on access resources, including the Averitas HUB, benefit investigation services, patient support programs, cost savings tools, and billing and coding.
Guide offices through reimbursement processes such as benefit verification, prior authorization, and appeals by providing virtual support and best practices.