Offer summary

Qualifications:

Amateur Radio License is required., Strong communication skills for explaining products and assisting customers., Ability to research and recommend products based on customer needs., Experience in sales or customer service is preferred..

Key responsibilities:

Respond to customer inquiries via phone and email.

Assist customers in selecting and purchasing products.

Provide basic technical support and troubleshooting.

Follow up on orders and support sales activities.

Job description

WORK FROM HOME OPPORTUNITY!

Amateur Radio License is required

Hourly rate: Dependent on Experience

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Receives call and email messages from prospective customers and explains type of products offered.
Researches products available for purchase based upon the customers' need.
Assists customers with proper selection of items.
Provides basic telephone troubleshooting as applicable to company products.
Quotes prices and tries to persuade customer to buy.
Secures orders and keys data into computer, and informs customer of delivery date.
Records names, addresses, purchases, and reactions of prospects solicited.
Processes and follows up on mail orders.
Performs follow-up on special orders, drop ships, pricing, etc.
Assists Sales Manager in product presentation, arrangement and functionality of Company web site.
Provides assistance to Tech Writer for presentation and proofreading of technical publications.
Interacts and communicates with other departments, team leaders and supervisors.

The Team Member Experience:
We work together to take care of our customers, our communities, and each other. When you join the team, you’ll enjoy a positive, productive atmosphere where people truly believe in what they are doing. If you’re passionate about providing the best experience possible to our customers and to your fellow team members, you’re in the right place.

If you are an individual with a disability and need assistance interacting with our career site, please contact us by calling (330) 630-5570 option 2 for Human Resources.

Summit Racing Equipment and its entities provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Required profile