Offer summary

Qualifications:

Relevant industry experience in cybersecurity, Linux, Microsoft Exchange, Entra/Azure, or hosting infrastructure., Strong troubleshooting and analytical skills., Excellent communication skills and customer support experience., Ability to work independently remotely and willingness to travel..

Key responsibilities:

Provide technical support and troubleshooting for clients.

Participate in ongoing cybersecurity projects based on your expertise.

Assist in customer support activities to ensure client satisfaction.

Collaborate with team members on security solutions and implementations.

Job description

This is a remote position.

This is a full-time remote role for a Support Analyst at a Cyber Security Solutions Company. The Support Analyst will be responsible for providing technical support, troubleshooting, and customer support, but will also be actively involved in ongoing projects.

Company Description

Our client is a Managed Security Service Provider based in Central Scotland. The company was founded by a Management Team with over 20 years of experience in developing and delivering Cybersecurity services. They have partnered with industry leaders to offer world-class Cyber Risk Management services. With a mission to enable customers' digital trust every day, and focuses on delivering comprehensive cybersecurity solutions at an affordable cost.

What projects? Well that depends on your specialties. We're looking for multiple people, with various skill sets.

Soft Skills