Offer summary

Qualifications:

No prior experience in call centers or research required., Reliable internet and access to a computer for remote work., Availability to work 8-10 hours weekly, up to 20 hours., Self-motivated and reliable with good communication skills..

Key responsibilities:

Administer research questionnaires via telephone to respondents.

Conduct calls during specified hours, including at least one weekend shift.

Work either remotely or in-person depending on qualifications.

Participate in paid training sessions to develop interviewing skills.

Job description

APPLICATION INSTRUCTIONS:

CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.

Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.

JOB DESCRIPTION AND POSITION REQUIREMENTS

The Survey Research Center (SRC) at The Pennsylvania State University is seeking self-motivated, reliable people as part-time phone interviewers. From August to October of 2025, we will be actively hiring for a state-wide research project about Pennsylvanians’ engagement in online gambling.

Interviewers will be asked to use a computer to administer carefully developed research questionnaires via telephone to respondents (people) in Pennsylvania from all walks of life.
Staff members are requested to work at least 8-10 hours a week and can work up to 20 hours a week.
The project is anticipated to run from September 2025 to April 2026.
Calls are made daily during data collection from 10 am to 9 pm, and typical shifts are 3 hours long.
Daytime and evening hours are available on weekdays, and at least one weekend shift is typically required.
Depending on location and qualifications, candidates can be hired to work in person or remotely.
Candidates must have reliable transportation if they work in-person or reliable internet and access to a computer if they work remotely.
Positions are available immediately. No prior experience in a call center or research is necessary.
Successful candidates will receive paid training sessions developed by experienced managers to help them become a competent and effective interviewer.
These positions are a great opportunity for those looking for flexible part-time work or to get involved in research.

To apply, please submit a cover letter and resume.

BACKGROUND CHECKS/CLEARANCES

Employment with the University will require successful completion of background check(s) in accordance with University policies.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.

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