Billing System Analyst ||

​Hi, I'm Arison Ferreira, your recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

Notwithstanding the requirements below, if you are driven by challenges and eager to work at the forefront of innovation within a supportive team environment, we encourage you to apply!

We are looking for a Billing System Analyst || who will:

Setting up customer’s billing schedules and procedures, processing and analyzing data, producing invoices and billing reports for Managed Service Customers and scheduling monthly activities with both internal and external teams.   This position supports Managed Service customers directly by phone and e-mail to address their billing or application questions and issues. The Billing Analyst is the first level of escalation for all production incidents and therefore requires sound problem solving and time management skills.  A Billing Analyst may be asked to oversee the production activities of other Billing Analysts when assigned to do so.  This role will exercise discretion and independent judgment under general supervision.

Is this opportunity right for you? We are looking for candidates who have:

· Bachelor’s degree in information technology, Computer Science, Engineering (Electrical, Software, or Telecommunications) or a related field.

· Minimum 4 years’ experience in the IT area

· Experience with good communication skills and customer connection.

· Proficient in English in a business environment

- Nice to have:

· Experience working with Unix/Linux Basic, database basic (Oracle, SQL Server)

· Experience with basic knowledge in common scripting languages (Perl, Python, Groovy, Ruby, bash)

Impact
Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.
Integrity
Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.
Inspiration
 Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

CSGer Perks & Benefits

• Sulamerica Health

• Sulamerica Dental

• Vidalink

• Food/Meal Voucher

• Child Care Assistance

• Day off: on birthday

• Gympass

• Language assistance

• Digital course platform

• Volunteer time off: 2 days a year

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

 Our Story

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy. By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are.

Location: Brazil Remote

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Location(s):

Brazil Remote

Location(s):