Senior M365 Engineer Admin

Job Title:

Senior M365 Engineer Admin

Job Description

Were Concentrix. The intelligent transformation partner. Solutionfocused. Techpowered. Intelligencefueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solutionfocused, techpowered, intelligencefueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new gamechanging careers in over 70 countries, attracting the best talent.

The Concentrix Catalyst team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate worldclass digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through techpowered and intelligencefueled experiences. We combine humancentered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as Worlds Best Workplaces, “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

Responsibilities:

Customer Engineers provide technical leadership for Premier customers around the world to help ensure their IT environments are kept optimized and healthy. The focus is to do this in a and consultative manner to avoid future issues. This includes guidance on best practices, risk assessments, migrations, and onsite, remote and dedicated support services. What we do best Customer Engineers provide multiple services to our Enterprise customers to increase systems availability, resolve important issues, and improve the health of our customers environments.

We consult with experienced technical staff to ensure they have the skills to troubleshoot and maintain their solution following Microsoft best practices. When things do go wrong we provide rapid on site expertise to resolve important situations. Customer Engineers deliver onsite and dedicated services for Microsofts Premier customers Expertise

Requirements

• Fluent in Spanish
• Proficient in English
• Handle customer important issues and work in difficult situations
• Technical Expertise Required 5+ years of Office 2016M365 Apps related experience covering the following:
• · Understanding in onpremises Office LTSC VersionsM365 Apps and Architecture for Windows Basic understanding in onpremises LTSC VersionsM365 Apps for Mac
• · Deep in environment specific scenarios with third party and AddIns
• Basic Knowledge: Deployment And Configuration
• Licensing of perpetual and subscription versions and activation :
• Maintenance within fixed and modern lifecycle policy :
• Focus areas:
• Local group policies : Cloud policies : Focusing on desktop app: Outlook preferred Toolbased Office troubleshooting skills : Toolbased Outlook troubleshooting :
• Further Knowledge:
• M365 Apps Admin Center capabilities : M365 Apps deployment options ((SCCM)MECMIntuneCloud Update)
• Cloud apps : Office for the web apps (Word, Excel, PowerPoint, Outlook)
• Experience in migration projects: Changing from MSIbased installation to C2Rbased installation Onpremises to onpremises
• Office 2016 to Office 2019 Office LTSC 2021 :

• Location:

  ESP WorkatHome

  Language Requirements:

  Time Type:

  Full time

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